Executive Housekeeper (M/W) Club Med Resort Indonesia or overseas

Club Med; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join a forward-thinking company as a G.O Executive Housekeeper, where you'll ensure the comfort and satisfaction of guests in a vibrant, multicultural environment. You'll lead a dedicated team, manage the upkeep of resort facilities, and uphold high-quality service standards. With opportunities to travel and showcase your talents, this role is perfect for those who thrive in a dynamic setting. Embrace the chance to make a difference in guests' experiences while working with innovative tools and equipment that enhance your performance. This is more than just a job; it's a chance to grow and flourish in a unique hospitality environment.

Qualifications

• Discreet and organized, providing personalized service.
• Meticulous with a strong sense of service and attention to detail.

Responsibilities

• Oversee cleanliness of resort and manage maintenance staff.
• Ensure compliance with health and safety rules and quality standards.

Skills

Organizational Skills

Attention to Detail

Customer Service

Team Management

Tools

Professional Cleaning Equipment

Job description

Do you know Club Med?

We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.

Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for.

We offer you the chance to grow and develop very quickly by joining our brilliant teams. You'll be able to travel the world.

Your working environment

Evolve in a working environment where comfort rhymes with performance: we are committed to equipping our employees with quality professional equipment offering greater autonomy and ease of use. Our pioneering spirit encourages us to adopt innovations that enhance the working comfort of our teams and enable them to focus on what's essential: customer relations. Each of our Resorts is home to a dozen different nationalities, not only among our customers but also among our employees, giving us the opportunity to develop through contact with multiple cultures! Club Med's daily commitment to the planet is reflected in the many commitments made by our Accommodation and Reception departments, which we hope to extend to the majority of our Resorts, such as the reduction in the use of plastic, the introduction of glass bottles or aluminum flasks, etc.

You are

• Discreet and organized: you make our customers feel at home.
• Attentive, you offer personalized service and a unique experience to each customer.
• Meticulous, your sense of service is impeccable and you have an eye for detail.

You will

• Benefit from professional quality equipment and innovations to ensure working comfort and greater autonomy.
• Be responsible for the upkeep and cleanliness of the resort (600 to 1500 guests).
• Monitor the cleanliness of rooms and common areas, and report any malfunctions to the maintenance department.
• Know the resort inside out and work closely with the relevant departments (reception, laundry, catering).
• Manage a team of maintenance staff (30 to 50 employees).
• Anticipate and respond to different customer needs and requirements.
• Schedule floor staff according to room occupancy.
• Monitor stock levels, identify supply requirements and place orders with the stock and supply manager.
• Check that work is carried out to Club Med's high quality standards.
• Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property.
• Unite and motivate your teams around defined objectives, and support them in their development.

By becoming a G.O Executive Housekeeper, you'll benefit from Club Med's infrastructure and activities. If you feel like it, you'll even be able to get up on stage and show off your talents!

So why not pack your bags?

All our positions are open to people with disabilities.