Executive Housekeeper Lead - 5-Star Service & Ops

MORA Group; Indonesia; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

MORA Group's Four-Star Morazen Surabaya property is seeking an experienced hotel professional for a permanent, full-time leadership role. You will oversee daily operations, ensure service excellence, and drive profitability across departments.

The successful candidate brings extensive 5-star F&B know-how, strong team leadership, budgeting skills, and a customer-first mindset to deliver memorable guest experiences.

Qualifications

• Extensive industry experience to comprehend 5-star standards and stay abreast of F&B trends (FBM)
• Strong leadership skills to effectively inspire and guide the team.
• Exceptional financial acumen to proficiently manage budgets and drive profitability.
• Unwavering customer focus to guarantee outstanding service and satisfaction

Skills

Leadership

Financial acumen

Customer focus

5-star F&B standards

Job description

MORA Group's Four-Star Morazen Surabaya property is seeking an experienced hotel professional for a permanent, full-time leadership role. You will oversee daily operations, ensure service excellence, and drive profitability across departments.

The successful candidate brings extensive 5-star F&B know-how, strong team leadership, budgeting skills, and a customer-first mindset to deliver memorable guest experiences.