Executive Housekeeper

Bali Jobs Recruitment; Kecamatan Ubud; On-site; IDR 1,000,000,000 - 2,000,000,000; Full time

Job summary

Bali Jobs Recruitment is seeking an Executive Housekeeper for a pre-opening ultra-luxury wellness property in Ubud, Bali. You will lead housekeeping operations, establish SOPs, and ensure flawless presentation across rooms, villas, and public areas.

The role requires strong leadership, 2+ years in luxury hotels, and English fluency. Experience with pre-opening projects is highly advantageous, with a focus on impeccable guest satisfaction and cost control.

Qualifications

• Minimum 2 years in a similar role at internationally recognized 5-star luxury hotels or resorts.
• Degree or diploma in Hospitality/Hotel Management preferred.
• Strong knowledge of housekeeping operations, laundry, linen control, and luxury presentation.
• Experience in developing SOPs, quality control, and procedures.
• Proven leadership to recruit, train, and develop staff.
• Good financial understanding: budgeting, inventory, cost control.
• Fluent in English (written and spoken).
• Pre-opening or ground-up housekeeping setup is advantageous.

Responsibilities

• Lead and oversee all housekeeping operations, ensuring top cleanliness and presentation.
• Establish and implement SOPs, cleaning procedures, and quality standards.
• Oversee guest rooms, villas, public areas, and laundry operations.
• Recruit, train, and develop a professional housekeeping team.
• Conduct inspections to uphold 5-star standards.
• Manage budgets, inventory, linen, and cleaning materials.
• Coordinate with Front Office, Engineering, and other departments.
• Monitor guest feedback and continuously improve services.
• Ensure health, safety, hygiene, and sanitation compliance.
• Maintain overall housekeeping and service standards for the hotel.

Skills

Housekeeping Ops

Leadership

Budgeting

English Proficiency

Pre-opening Experience

Education

Hospitality Management Degree

Job description

Our client is a pre-opening ultra-luxury wellness property in Ubud that aims to open mid-year in 2027. They are seeking an exceptional Executive Housekeeper with a strong background in boutique luxury hospitality, who will lead and oversee the hotel's housekeeping operations, ensuring the highest standards of cleanliness, presentation, and guest comfort.

This role requires a strong balance of operational excellence, attention to detail, team leadership, and a commitment to exceptional service standards. The Executive Housekeeper will be responsible for establishing housekeeping standards, developing operational procedures, and ensuring a seamless guest experience from the hotel's pre-opening phase through ongoing operations.

Requirements:

• A minimum of 2 years of experience in a similar rolewithin internationally recognised 5-star luxury hotels or resorts, especially in eco-wellness-driven brands.
• A diploma or degree in Hospitality Management, Hotel Management, or a related field is preferred.
• Strong knowledge of housekeeping operations, laundry management, linen control, and luxury room presentation standards.
• Proven experience in developing and implementing housekeeping SOPs, quality control, and operational procedures.
• Strong leadership and team management skills, with the ability to recruit, train, and develop employees.
• Good financial and operational understanding, including budgeting, inventory management, and cost control.
• Fluent in English, both written and spoken.
• Experience in hotel pre-opening operations or establishing a housekeeping department from the ground up is highly advantageous.

Key Responsibilities:

• Lead and oversee all housekeeping operations, ensuring exceptional cleanliness and presentation throughout the property.
• Establish and implement housekeeping SOPs, cleaning procedures, and quality control standards.
• Oversee guest rooms, villas, public areas, back-of-house areas, and laundry operations.
• Recruit, train, lead, and develop a professional housekeeping team.
• Conduct regular inspections to ensure compliance with international 5-star luxury standards.
• Manage departmental budgets, inventory, linen supplies, cleaning materials, and operational costs.
• Coordinate with Front Office, Engineering, and other departments to ensure seamless operations.
• Monitor guest feedback and continuously improve housekeeping services.
• Ensure compliance with health, safety, hygiene, and sanitation standards.
• Establish and maintain the hotel's overall housekeeping and service standards.