Executive eCommerce

WPP Media; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading media advertising agency in Jakarta is seeking an experienced professional to lead e-commerce strategy for clients, ensuring satisfaction and successful campaign performance. The ideal candidate has strong analytical skills and a background in digital media with at least 2 years of experience in e-commerce settings. Key responsibilities include engaging with clients, driving reporting, and developing solutions to enhance online sales.

Benefits

Fun work environment

Opportunities for learning and mentorship

Autonomy in a growing team

Qualifications

• 2+ years of working experience in E-commerce platforms or agencies.
• Knowledge of all aspects of Digital Media, including Search, SEO, and Social Media Ads.
• Strong verbal and written communication skills; English is preferred.

Responsibilities

• Lead engagement with clients to understand their e-commerce challenges.
• Provide e-commerce strategy to increase online sales.
• Drive reporting and quality analysis on e-commerce campaigns.

Skills

Analytical skills

Project management

Communication skills

E-commerce knowledge

Digital Media understanding

Education

Undergraduate degree in communication, media or business management

Post-graduate/masters preferred

Tools

MS Office (Excel, PowerPoint)

Facebook Catalogue

Dynamic Ads

Job description

Best things about the job:

1. A fun environment whilst being part of the largest media advertising agency in the world.
2. Working within a proven, fast growing team with autonomy.
3. A learning environment with mentorship locally and regionally.
4. Opportunities to work across local and international client and agency teams
5. E-commerce is one of fastest growing media platforms and business

Responsibilities of the role:

1. Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction
2. Provide off and on-platform e-Commerce strategy to client: offering resourceful problem-solving to reach client objective and increase their online sales.
3. Work with media planners/digital trading managers to ensure all media buys and placements fit the overall strategy from platform /audience/objective point-of-view.
4. Drive dashboarding, reporting, quality analysis and insights on off and on-platform e-commerce campaigns and market performance.
5. Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations.

Measures of success –

In three months:

1. Integrated effectively and in good manner with clients, teams, vendors and partners
2. Understood the client's overall business, GroupM’s vision and ambition, our agency business model and the media industry
3. Ensure you achieve client media campaign KPIs within agreed timeline and budget with minimal intervention from your direct manager
4. Ensure timely reporting of campaign performance with quality data analysis, insights and recommendations.

In six months:

1. Lead and engage with local e-commerce partners and the wider GroupM network to plan & identify new opportunities for set of clients – keeping up to date with e-com best practices and innovations. Ensure client concerns are handled regularly with problem solving any campaign issues.

In 12 months:

1. Lead engagement with set of clients directly to understand their e-Commerce challenges and create solutions to ensure client satisfaction

What you will need:

• Undergraduate degree in communication, media or business management is a plus (Post-graduate/masters preferred)
• 2+ years of working experience with an E-commerce platform or an E-commerce agency or a business for which the primary revenue stream is E-commerce based (e.g. hotels, airlines, travel, etc.)
• Knowledge of all aspects of Digital Media, including Search, SEO, Social Media Ads, Affiliate etc.
• Familiar with Facebook Catalogue, Dynamic Ads and Funnel Marketing Strategy
• Experience in developing and implementing analysis and reporting strategies
• Strong analytical skills with consideration to company/client objectives
• Project management; ability to manage multiple projects across critical yet often fluctuating deadlines
• Ability to prioritize and multi-task, work successfully with teams, and work under pressure
• Strong verbal and written communication skills / English is preferred
• Excellent MS Office skills including Excel and PowerPoint