Events Associate (Contract)

UNAVAILABLE; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

An established industry player is seeking a proactive Events Associate to drive registration and engagement for conferences across APAC. This hybrid role requires a blend of marketing skills, tele-calling, and customer service expertise to foster relationships with attendees and enhance event success. The ideal candidate will leverage their communication skills and marketing principles to optimize outreach strategies and build lasting connections. Join a dynamic team in a collaborative environment where your contributions will shape the future of events and technology insights.

Qualifications

• Strong verbal communication skills in English for effective engagement.
• Experience in sales tele-calling or marketing support with a focus on lead generation.

Responsibilities

• Secure registrations through follow-ups and maintain up-to-date registration lists.
• Build relationships with attendees to enhance loyalty and engagement.

Skills

Verbal Communication Skills

Relationship Building

Lead Generation

Customer Service

Marketing Principles

Tools

Microsoft Excel

Job description

Overview

IDC is looking for a proactive individual to help drive registration and engagement for conferences and events across APAC as an Events Associate. This role requires a combination of marketing acumen, tele-calling, building and expanding database, and customer service skills to build and nurture relationships with attendees and potential leads, contributing to the success of our events.

Why IDC? IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC has been recognized for five consecutive years (2020, 2021, 2022, 2023, 2024) by the IIAR as the Analyst Firm of the Year which is one of the highest accolades for the technology market research industry.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

This is a hybrid role, based in our Jakarta, Indonesia office, requiring time onsite.

Responsibilities

• Proactively secure registrations through telephone follow-ups, keeping registration lists up-to-date and providing insightful reports on registrants' demographics, industries, and other key metrics.
• Track and analyse attendance trends to optimize outreach strategies, following IDC's guidelines.
• Do follow-up and reminder calls to registrants, answer inquiries, and provide event information in a professional and engaging manner.
• Build lasting relationships with attendees and prospects to foster loyalty and continued engagement with IDC events.
• Utilize a marketing mentality to identify and capitalize on lead-generation opportunities across various channels, including digital, social media, and email, aiming to encourage event registration and drive audience expansion.
• Gather feedback from attendees to enhance the event experience, identifying opportunities to improve content, services, and attendee satisfaction in future events.
• Work closely with the marketing and events team to contribute ideas, develop strategies, and implement improvements based on attendee insights and feedback to support and elevate IDC's event goals.

Qualifications

• Professional verbal communication skills in English, with the ability to convey messages in a polite, engaging, and motivating way.
• Understanding of marketing principles, including audience segmentation, lead generation, and engagement strategies to drive registration and attendance.
• Prior experience in a similar role (such as sales tele-calling, marketing support, or customer service) with a strong focus on relationship-building and lead generation.
• Proficient in internet research and Microsoft Excel for data entry and analysis, with strong organizational and multitasking abilities.
• Ability to work independently while collaborating effectively with the team, including the flexibility to occasionally attend events outside standard working hours.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.