Estate and Customer Association Manager

PT Premier Qualitas Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

An established industry player is seeking a dedicated Estate Manager to oversee all aspects of estate management. This role involves managing vendors, ensuring the cleanliness and maintenance of the estate, and coordinating with local government and customer associations. The ideal candidate will have a Bachelor's Degree in a relevant field and at least 6 years of experience in estate management. Join a company that values work-life balance and offers a supportive environment for career development. If you are passionate about service excellence and have strong interpersonal skills, this opportunity is perfect for you.

Benefits

Work-life balance

Good working environment

Competitive compensation

Career development benefits

Qualifications

• 6+ years experience in estate management required.
• Strong knowledge in housing maintenance and safety environment.

Responsibilities

• Manage vendors for estate activities and maintenance.
• Coordinate with local government and customer associations.

Skills

Interpersonal Skills

Service Excellence

English Proficiency

Knowledge in Residential Estate Management

Education

Bachelor’s Degree in Town Planning

Bachelor’s Degree in Urban Studies

Bachelor’s Degree in Property Development

Bachelor’s Degree in Real Estate Management

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Job Description:

• Manage all Vendors (Estate Management) for the activities that have not been handed over to customer association such as:
• Security
• Cleanliness and maintenance of the estate
• Service charge collection and other Estate matters
• Monitor the building modifications (design, permit, construction control) after the delivery of the houses to the customers
• Monitor the building design and construction (permit and construction control) when plots (piece of land without building) are sold
• Representative of the project director or company BOD when meeting the customer association
• Customer association process (from the formation of the customer association until the handover of the estate management)
• Coordination with the Local Government (PJU permit & PJU hand over process, security, neighbors, document issuance, etc.)
• Support Hand Over Process of Public Facilities (Fasos Fasum) to Local Government
• Coordination with the Production / Project Team and others about the impact of construction work on the surrounding area and the houses already occupied

Job Requirements:

• Bachelor’s Degree from any major, preferred from Town Planning / Urban Studies / Property Development / Real Estate Management (preferably landed house estate)
• Minimum 6 years’ experience in estate management
• Possess extensive knowledge in Residential Estate Management works e.g housing maintenance, infrastructure maintenance, garden/plants nurturing, health and safety environment, and estate area security
• Possess good interpersonal skills, positive and enthusiastic personality with passion for service excellence
• Possess good command in English
• Strong Skill in Ms. Office (Excel, Word, Power Point)

We offer work-life balance, good working environment, competitive compensation and benefits that enhance our professionals for career development. To support our company development, we are currently looking for highly caliber candidates to join our team.