Enterprise KAM, GrabMart - Chain Store

GrabTaxi Holdings Pte. Ltd.; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading Southeast Asian superapp is seeking a dynamic Account Manager to grow their GrabMart service by building and nurturing relationships with high-profile merchants. This role involves managing partnerships, designing co-marketing strategies, and collaborating with internal teams to enhance merchant experiences. Candidates should have at least 2 years of relevant experience, strong negotiation skills, and a genuine interest in the on-demand delivery sector.

Benefits

Term Life Insurance

Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Volunteering leave

Qualifications

• Minimum of 2+ years in sales business development or account management.
• Experience in handling partners to generate revenue.
• Clear articulation and negotiation skills in English.

Responsibilities

• Manage merchant relationships to improve business growth.
• Design and implement co-marketing campaigns.
• Work with internal teams to enhance merchant experience.
• Identify collaboration opportunities across Grab ecosystem.

Skills

Sales business development

Account management

Negotiation skills

Agility in multitasking

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The GrabMart team is a dynamic group at the heart of GrabMart's expansion. Our core mission is to fuel growth by building and nurturing strategic relationships with high-profile merchant partners. We are the driving force behind our partners' success, making important decisions that expand their business and deliver value to our customers.

Get to Know the Role

We are looking for a dynamic Account Manager to grow GrabMart by establishing relationships with high-profile merchants. We are looking for experts who excel at challenges and are excited to join our winning organization. This is an on-site position reporting to the Manager.

The Critical Tasks You Will Perform

• Partner Management: manage merchant relationships to improve business growth using data-driven analysis (Return on investment, KPIs).
• Co-Marketing: Design and implement strategic co-marketing campaigns with partners to deliver value to customers.
• Collaboration: Work with internal S&P, Marketing, and Operations teams to enhance the merchant experience.
• Ecosystem Synergy: Identify opportunities for collaboration with partners across the Grab ecosystem (e.g. OVO, GrabExpress, Grab Jastip and Grab For Business).

What Essential Skills You Will Need

• Minimum of 2+ years of experience of sales business development, account management or operations.
• Experienced in handling and dealing with partners (account management experience) to generate revenue.
• You excel in an agile environment and excel at juggling multiple tasks.
• You have a clear articulation and negotiation skills in English.
• You have a genuine interest for the on-demand delivery industry, in particular the future of mart delivery.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.