English Support Team (Team Leader, Trainer, QA)

Teleperformance; Daerah Istimewa Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Teleperformance is hiring for the English Support Team (Team Leader, Trainer, QA) in Yogyakarta. Candidates should have a Diploma III degree and customer service experience, with strong English skills required. Join a multicultural team focused on delivering exceptional customer experiences with integrated omnichannel solutions.

Qualifications

• Minimum education Diploma III degree from any major.
• Experience in the same position minimum 6 months, preferably in Customer Service/BPO industry.
• Willing to work on shift system & permanent night shift.

Responsibilities

• Lead and manage the English Support Team.
• Provide training and quality assurance.
• Enhance customer experience in interactions.

Skills

Strong English Skill

Education

Diploma III degree

Job description

Hello Teleperformance currently open for English Support Team (Team Leader, Trainer, QA) for Yogyakarta site

Requirement:

1. Minimum education Diploma III degree from any major.

2. Experience in the same position minimum 6 months preferably at Customer Service/BPO industry.

3. Strong English Skill both verbal and written.

4. Willing to work on shift system & permanent night shift

5. Willing to join ASAP

Do you have customer service experience?

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.