Engagement & Retention Manager - Growth

Kredivo Group; Daerah Khusus Ibukota Jakarta; On-site; USD 25.000 - 40.000; Full time

Job summary

A leading tech company seeks a Growth Manager to optimize user engagement and transaction rates. The role involves analytical rigor, cross-functional collaboration, and driving experimentation. Ideal candidates will have consulting experience in technology and possess a data-driven mindset, thriving in a fast-paced environment.

Qualifications

• 3-5 years in a client-facing role or Growth team in tech business.
• Strong analytical mindset with comfort in data evaluation.
• Self-starter with a focus on execution and adaptability.

Responsibilities

• Identify and scale engagement initiatives to increase transaction rates.
• Own experimentation processes from hypothesis to impact analysis.
• Conduct market and competitor research for new opportunities.

Skills

Analytical mindset

Data interpretation

Ownership mentality

Tools

Excel

SQL

Job description

The Growth team at Kredivo focuses on maximizing customer lifetime value by driving user engagement and retention. We’re looking for a Growth Manager to take full ownership of a key segment of the user journey, with a focus on optimizing transacting rates. You’ll combine data-driven insights with creative experimentation to deliver experiences that drive transaction rates and deepen user engagement.

This role sits at the intersection of Product, Marketing, and Data. You’ll collaborate cross-functionally across demand-side teams (Product, Marketing, Business Development) as well as Data Science and Risk, to ideate, test, and scale initiatives that deepen user engagement and encourage repeat behavior.

The coverage/responsibilities of this role involve :

• Identify and scale initiatives to drive engagement and increase transaction rate
• Own the end-to-end process of experimentation — from hypothesis generation to impact analysis
• Have an analytical rigor to evaluate the performance of experiments to close the feedback loop and recommend improvements through data and insights
• Conduct market and competitor research to uncover new opportunities and benchmark against best-in-class practices

The ideal candidate will be a self-starter with strong ownership, have an experimentation mindset and be OK with ambiguity, curious, a nimble thinker – both analytically and laterally, and thrives in a dynamic and a fast pace environment.

Requirements :

• At least 3-5 years of work experience in a client-facing consulting role or Growth team or CEO’s office, preferably in new age technology business (ecommerce sector / fintech)
• Strong analytical mindset. You need to be comfortable with data – Analyze it, question validity, interpret, and develop action plans based on it
• A personality very focused on getting things done with owner, not renter mindset
• Enjoys intense, hi-growth working environments.
• Fluent in the usage of xls, and be open to learning SQL
• Must be Jakarta based

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