End-to-End Order & Delivery Specialist

Ericsson; Sumatera Utara; Sur place; IDR 180 000 000 - 240 000 000; Plein temps

Résumé du poste

Ericsson in Jakarta, Indonesia seeks an order and delivery specialist to manage end-to-end order execution for products and services. You will monitor orders, coordinate delivery, and ensure fulfillment aligns with customer requirements and project needs.

You will work with logistics partners, optimize transportation, handle returns and invoicing processes, and maintain clear communication with stakeholders in English and Indonesian as part of a global delivery team.

Qualifications

• Experience in logistics and supply chain operations.
• Knowledge of order to cash and order fulfillment processes.
• Strong English communication; Indonesian and English preferred.
• Familiarity with SAP IM and hazardous materials handling.
• Ability to monitor and resolve order deviations.

Responsabilités

• Manage end-to-end order execution from receipt to delivery.
• Coordinate item delivery to meet customer requirements cost-effectively.
• Register and verify incoming internal orders and ensure they are booked.
• Ensure material requirements are generated to fulfil requests.
• Monitor orders to confirm items and timely acknowledgments.
• Assign products to network activities and manage availability.
• Analyze change requests from stakeholders.
• Ensure outbound shipments are ready for transport and tracked.
• Oversee transport optimization and LSP coordination.
• Process invoices/credit notes for PO and non-PO transactions.
• Return management: handle CSR, returns, and RMA flows.
• Coordinate repair orders and returns with suppliers.

Connaissances

Order management

Return management

Transport optimization

Stakeholder communication

Adaptability

Critical thinking

Building relationships

Logistics knowledge

Formation

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Supply Chain Management

Bachelor’s degree in Logistics/ Operations Management

Outils

SAP IM

Description du poste

Ericsson in Jakarta, Indonesia seeks an order and delivery specialist to manage end-to-end order execution for products and services. You will monitor orders, coordinate delivery, and ensure fulfillment aligns with customer requirements and project needs.

You will work with logistics partners, optimize transportation, handle returns and invoicing processes, and maintain clear communication with stakeholders in English and Indonesian as part of a global delivery team.