Emerging Business Head

Sun Life Financial, Inc.; Daerah Khusus Ibukota Jakarta; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Emerging Business Head to innovate and implement new business models in bancassurance. This role focuses on enhancing digital sales and customer experiences through strategic partnerships. You will engage with stakeholders, manage performance metrics, and lead initiatives that drive value creation and customer penetration. Join a dynamic team that values collaboration and empowers you to make a significant impact in the lives of clients. This is an exciting opportunity for someone passionate about transforming business models in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in bancassurance focusing on product and distribution.
• Proven project management skills, Agile experience preferred.

Responsibilities

• Coordinate design and implementation of new business models.
• Manage performance metrics like sales volume and customer penetration.
• Lead data analytics initiatives to support business channels.

Skills

Bancassurance Experience

Project Management

Agile Methodology

Customer Experience Design

Stakeholder Management

Education

Bachelor's Degree

Job description

Emerging Business Head

Sun Life Financial, Inc. Jakarta, Indonesia Apply now Posted 4 months ago | Permanent | Competitive

Emerging Business Head

At Sun Life Financial, we celebrate your unique background, experience, and perspectives. We foster an environment where you are encouraged, empowered, and challenged to excel. Collaborate with dynamic colleagues who are experts in their fields and eager to share knowledge. Our leaders inspire and support you to reach your full potential. Every day presents new opportunities to make a meaningful difference in the lives of our clients—individuals, families, and communities worldwide.

Job Description

The Emerging Business Model Head is responsible for designing and implementing new business models within existing partnerships (e.g., CIMB Niaga). This role also oversees the delivery of benefits from launched models, including sales, value creation, and customer penetration. The initial focus will be on implementing a hybrid cross-sell model for the mass market and enhancing digital sales and products.

Key Responsibilities

1. Coordinate the design and implementation of new business models (people, processes, customer journeys, products).
2. Engage relevant stakeholders at partner banks (segment, product, sales teams) to ensure smooth, timely delivery and maximize business benefits.
3. Manage and monitor performance metrics such as sales volume, profit, and customer penetration.
4. Identify opportunities for continuous improvement to optimize emerging business models.
5. Coordinate branding activities and ensure impactful events with bank partners.
6. Lead data analytics initiatives to support both branch and non-branch business channels.
7. Oversee monitoring of new initiatives as required by SMT or Regional Office, including war rooms and tactical fixes.

Preferred Skills

• Experience with mass-market bancassurance or partnership models.
• Knowledge of bancassurance business models and regulatory environment.
• Project management skills, with Agile experience a plus.
• Customer-first mindset.
• Experience in designing and implementing initiatives in customer experience, product development, and digital channels.

Qualifications

• Minimum 3 years of bancassurance experience focusing on product, distribution, and solutions.
• Proven project management skills, with Agile experience preferred.
• Experience in customer experience, product, and digital initiatives.
• Strong stakeholder management skills, both internally and with partners.

Additional Information

Job Category: Sales - Distribution Support

Posting End Date: 30/12/2024

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