EMEA Claims Senior Data Business Analyst

Maitland Selwyn; Emea; Hybrid; USD 30.000 - 50.000; Full time

Job summary

A leading company in the insurance sector is looking for a Senior Data Business Analyst in EMEA Claims Operations. The candidate will provide data insights, analyze claims trends, and enhance processes within a dynamic team setting. This role demands a strong analytical mindset and the ability to collaborate with various stakeholders to drive improvements. With benefits like a competitive salary and hybrid working, this position promises professional growth in a supportive environment.

Benefits

Competitive salary

Pension scheme

Discretionary bonus

Private medical cover

25 days annual leave plus 5 additional days

Subsidized gym membership

Qualifications

• Minimum 5 years of relevant experience in Insurance or similar industry.
• Fluent in English and one or two other relevant languages (German/French/Spanish preferred).
• Entrepreneurial mindset, capable of leading meetings under tight deadlines.

Responsibilities

• Lead data analytics and advanced data generation.
• Identify opportunities for innovation and continuous improvement.
• Act as a Business Process Subject Matter Expert collaborating with IT.

Skills

Analytical thinking

Communication

Process improvement

Education

University degree in Business Administration, Mathematics, or Statistics

Job description

EMEA Claims Senior Data Business Analyst

Job Description

Join our EMEA Claims Operations MI/BI team, where you will provide deep data insights to COG, regional EMEA Leadership, local claims clusters/countries heads, and SLT. Your work will include analyzing claims trends and KPIs, developing predictive models, and making management recommendations. Basic data generation is handled offshore, while advanced data interpretation and KPI trend analysis are conducted onshore, close to our business leaders.

Key Responsibilities:

• Lead data analytics and advanced data generation, ensuring accuracy and timely delivery, and communicate/escalate to stakeholders as needed.
• Re-engineer processes for the global AI program and support the design and implementation of approved initiatives.
• Act as a Business Process Subject Matter Expert, collaborating with IT to recommend process improvements and support change management.
• Identify opportunities for innovation and continuous improvement, prioritize initiatives, and manage their implementation.
• Collaborate with stakeholders to streamline activities, introduce process metrics, staffing models, and controls.
• Understand IT data sources to generate, validate, and discuss data sources and their validity.
• Build relationships with Claims Handlers, IT, Data, actuarial departments, and other key internal teams.
• Lead MI/BI projects to support data generation and insights, with a strong understanding of processes.
• Engage in ongoing MI/BI projects focusing on data interpretation and generation.
• Emphasize training on Claims Craftsmanship modules, MI/BI systems, data manipulation, and digital innovations.
• Stay up-to-date through self-study to ensure sustainable knowledge.
• Demonstrate flexibility, agility, teamwork, lean & Six Sigma mindset, and long-term business thinking.

Qualifications

• Fluent in English and one or two other relevant languages (German/French/Spanish preferred).
• University degree in Business Administration, Mathematics, Statistics, or equivalent.
• Strong execution, accountability, and ability to explain complex matters simply.
• Analytical thinking at a regional level, anticipating trends and developing hypotheses.
• Entrepreneurial mindset, capable of leading meetings under tight deadlines and pressure.
• Minimum 5 years of relevant experience in Insurance or similar industry.
• Good cultural understanding of the EMEA region.

What We Offer

Competitive salary, pension scheme, discretionary bonus, 25 days annual leave plus 5 additional days, hybrid working, private medical cover, Employee Share Purchase Plan, Life Assurance, subsidized gym membership, learning & development programs, Employee Assistance Program.

Our Values

Integrity, client focus, respect, excellence, teamwork. We are committed to ethical practices, mutual trust, respect, and fostering a collaborative, supportive work environment.

Diversity & Inclusion

We value diversity and treat everyone with fairness and respect. We are committed to inclusive recruitment and accessible processes. Please inform us if you need accommodations during the recruitment process.

About Us

Chubb is a global leader in insurance, operating in 54 countries, offering a wide range of insurance products with strong financial backing, excellent claims handling, and extensive distribution channels. We prioritize your well-being with comprehensive benefits.