After Sales and Claim Staff - General Insurance

Cermati.com; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join a forward-thinking fintech startup that is transforming the financial product landscape in Indonesia! This role involves preparing reports related to claims, coordinating with marketing and business development teams, and managing documentation. Ideal candidates will have a strong analytical mindset, excellent attention to detail, and a collaborative spirit. If you are looking to grow in a vibrant environment that values transparency and meritocracy, this opportunity is perfect for you. Be part of a team that is dedicated to building a world-class fintech company and making a real impact in the industry.

Qualifications

• Minimum 1 year experience in the insurance or broker industry.
• Strong analytical skills and computer literacy required.

Responsibilities

• Prepare weekly reports on claims and placements.
• Coordinate with teams for claim completeness and negotiations.

Skills

Analytical Skills

Attention to Detail

Teamwork

English Proficiency

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial products by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hails from Silicon Valley tech companies such as Google, Microsoft, LinkedIn, and Sofi, as well as Indonesian startups such as Doku and Touchten. We have graduates from well-known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell, and many others. We are building a company with the same culture of openness, transparency, drive, and meritocracy as Silicon Valley companies. Join us in our cause to build a world-class fintech company in Indonesia.

Job Description

• Prepare weekly reports related to claims and placement.
• Coordinate with Marketing and Business Development for the data related to claim completeness and placement.
• File and organize documents related to policies and data.
• Coordinate with the placement team for negotiations regarding insurance offers.
• Send claim documents and policies to the insurance or the customers.

Qualifications

• Minimum of a bachelor's degree.
• Experience in related industry (Broker / Insurance) minimum 1 year.
• Experience in handling claims and administration support across all LOB.
• Good analytical skills and attention to detail.
• Computer literate, minimum Microsoft Office (MS Word, MS Excel, PowerPoint).
• Good personality, positive attitude, and teamwork.
• Good command of English (oral & written).
• Knowledge of placement and claim flow.
• Good network with insurance, adjusters, and surveyors.