Sales Engineer (Makassar Based)

Johnson Controls; Surabaya ꦱꦸꦫꦧꦪ; On-site; USD 25,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to drive HVAC sales and enhance customer satisfaction. In this role, you will be responsible for achieving sales targets, providing accurate quotations, and maintaining strong relationships with contractors and consultants. Your expertise in HVAC systems will be crucial as you navigate customer needs and ensure timely service delivery. Join a forward-thinking company that values innovation and excellence, and be part of a team that is dedicated to transforming the HVAC landscape. If you're ambitious and ready to make an impact, this opportunity is for you!

Qualifications

• Minimum 3-5 years of experience in HVAC sales.
• Strong knowledge of project management and customer relations.

Responsibilities

• Achieve sales targets and ensure timely payment collection.
• Provide quotations and maintain strong customer relationships.
• Generate billing and manage customer inquiries effectively.

Skills

Sales Skills

Customer Relationship Management

Project Management

Technical Knowledge in HVAC

Communication Skills

Education

Degree in Mechanical Engineering

Degree in Electrical Engineering

Degree in Electronic Engineering

Tools

SAP

Job description

Who We Are

Johnson Controls-Hitachi Air Conditioning is a Global Air Conditioning Manufacturer, established in October 2015 as a Joint Venture of Johnson Controls International plc and Hitachi Appliances, Inc. (now Hitachi Global Life Solutions, Inc.). Johnson Controls-Hitachi is seeking a Global Head of Public Relations to enhance the organization's positioning in media worldwide. Our 15,000 employees create quality products, services and solutions for residential and commercial buildings throughout the world. We exceed customer expectations with the most diverse range of HVAC products in the world – from ductless solutions to chillers to HVAC room air conditioning systems, fueled by our industry-leading technology and innovation.

#CareerwithAir

At Johnson Controls–Hitachi we are transforming our DNA to embrace a high performance, agile and innovative culture. In order to be the #1 Premium Japanese HVAC Technology Provider, we are focused on World Class Product Excellence, Digitally Transforming to be accessible to Customers online 24x7, Easy to do Business with for our Channel Partners & being a Premium Brand at every touchpoint in the Customer Journey.

What You Will Do

As Sales Engineer, you will be responsible to achieve the forecasted sales target and profit margin and ensure timely collection of payment, sell products through channel partners, provide quotation to all customers, and provide customer service to contractors, consultants, and end-users in order to maximize equipment sales and customer satisfaction.

How You Will Do It

1. To achieve Key Result Area (KRA) set.
2. To generate and submit accurate quotations, forecasts on sales & collections on a regular basis and report expenses in accordance with Company Policy.
3. To liaise with the customers on the secured projects to implement and carry out the scope of supply as stated in the purchase order and generate billing/invoice accordingly.
4. To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
5. To maintain the existing customer base and develop new customer base from time to time in order to have a continuous business expansion.
6. To obtain an effective understanding of Hitachi products and offers, to produce and supply quotations to suit customer requirements.
7. To maintain constant field intelligence, feed back pertinent information concerning competitors’ activities, products, prices, promotional programs and results as applied to Hitachi and competitive activities.
8. To liaise with sales/service administrator and finance department pertaining to the computerized system, timely collection of payments (Credit Officer) from customers, credit issues and maintaining good customer credit profile.
9. To update all customers on all Hitachi product information and offers.
10. To ensure establishment of credit facilities for new customers (if necessary) and collection.
11. To ensure accurate and timely response to all customers at all times.
12. To maintain close relationship with dealers, consultants, and end users.

What We Look For

1. Minimum Degree in Mechanical / Electrical / Electronic Engineering or equivalent.
2. At least 3 - 5 years of experience as Senior Sales in HVAC, pump, cooling tower, contractor, or medical devices (MRI/CT Scan).
3. Experience in selling products to contractors, consultants, or company owners, and in handling projects.
4. Knowledge of Building HVAC, Fire Protection, Controls would be preferred.
5. Experience in the Building industry would be preferred.
6. Basic understanding of SAP operations will be advantageous.
7. Personal qualities of the candidate: ambitious, good understanding in project management, and good relationship with contractors, consultants, or company owners.