Digital Trust Client Manager

ENGINEERINGUK; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

An established industry player is seeking a dedicated professional in information security and IT service management. This role involves planning and conducting assessments, preparing reports, and supporting sales initiatives. You will work in a dynamic environment that values client-centric, agile, and collaborative behaviors. If you have a passion for ensuring compliance with industry standards like ISO 27001 and possess strong analytical and communication skills, this is a fantastic opportunity to make a significant impact while growing your career in a supportive team. Join us and be part of a forward-thinking organization that prioritizes excellence and innovation.

Qualifications

• 4+ years in IT, 2+ years in information security/IT service management.
• Experience with ISO 27001 and ISO 20000-1 standards.

Responsibilities

• Plan and conduct assessments of client management systems.
• Support sales activities and assist in audit duration estimation.

Skills

Information Security

IT Risk Management

Analytical Skills

Problem-Solving Skills

Communication Skills

Presentation Skills

Interpersonal Skills

Education

Bachelor's Degree in Information Technology

Tools

ISO 27001

ISO 20000-1

Cloud Computing

Agile Software Development

Job description

Great that you're thinking about a career with BSI!

Job Qualification:

Education: Minimum bachelor's degree in information technology-related majors or equivalent from a reputable institution.

Working experience:

• At least 4 (four) years full-time practical workplace experience in information technology in various industries.
• At least 2 (two) years in a role or function relating to information security and/or IT service management.
• At least 1 (one) year in implementing/auditing/consulting the information security management system based on ISO 27001 standard and/or IT service management system based on ISO 20000-1 standard.

Technical qualification:

• Good knowledge in information security/IT risk management.
• Familiar with laws and regulations relevant to information security/IT.
• Current broad knowledge and skills in information security/IT e.g. cloud computing, agile software development, PII protection, etc.
• Preferably have passed the CQI and IRCA Certified ISO/IEC 27001 Lead Auditor Course (PR320) and/or CQI and IRCA Certified ISO/IEC 27001 Lead Auditor Course (PR367).
• Having IT professional certification such as ISACA CISA/ISACA CISM/(ISC)2 CISSP/EC-COUNCIL CEH will be an advantage.

Other qualifications:

• Excellent communication, presentation, and interpersonal skills with the ability to deal with people at all professional levels.
• Strong logical thinking, analytical, and problem-solving skills.
• Ability to work effectively with minimum supervision and under pressure.
• Keen interest to learn and explore new knowledge and skills.
• Good command of English both verbal and written, including the ability to write clear and concise reports in English.

Main Role:

• Planning and conducting assessments of the client's management system against the defined audit criteria, preparing assessment reports and other related documents, and submitting the report while following up on the certification decision recommendation according to BSI policy and procedure as well as the respective accreditation and regulatory requirements within the specified time-frame.
• If qualified as a Tutor, performing courses according to the defined syllabus and accreditation requirements (for accredited courses), administering the exam (if any), and completing all required course administration.
• Maintaining the existing assessor/tutor qualification, completing the planned resources development program, and actively joining the sector's calibration meeting.
• Supporting the sales driving program and activities related to sector's marketing campaign, as well as assisting the commercial team as needed in audit duration estimation and any other technical issues for sales proposal preparation, and joining sales meetings for technical discussions with the client.
• Supporting any other activities as assigned by the sector manager that are relevant to sector team needs and BSI Group Indonesia management direction.
• Safeguarding the company's and client's confidential data/information.
• Acting as a BSI Brand Ambassador for BSI.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable conducting the interview virtually, please speak to a member of our recruitment team.