National Key Account Manager

Manajemen Akun & Relasi (Penjualan); Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

Sebuah perusahaan yang dinamis mencari seorang pemimpin yang berpengalaman dalam Manajemen Akun Kunci untuk memimpin tim penjualan. Dalam peran ini, Anda akan bertanggung jawab untuk mengembangkan dan melaksanakan strategi akun kunci yang inovatif, membangun hubungan kuat dengan pengambil keputusan, dan memastikan pencapaian target penjualan. Anda akan berkolaborasi dengan berbagai tim untuk memastikan eksekusi yang sempurna dari strategi dan program pemasaran. Jika Anda memiliki pengalaman yang kuat dalam FMCG atau industri terkait dan kemampuan kepemimpinan yang luar biasa, ini adalah kesempatan untuk membuat dampak yang signifikan dalam lingkungan yang cepat dan dinamis.

Qualifications

• 8+ tahun pengalaman dalam Manajemen Akun Kunci dan Penjualan.
• Kemampuan kepemimpinan yang kuat dan pengalaman dalam memimpin tim penjualan.

Responsibilities

• Memimpin dan membimbing tim Manajer Akun Kunci untuk mencapai target.
• Mengembangkan strategi akun kunci nasional untuk pertumbuhan penjualan.

Skills

Negosiasi

Komunikasi Interpersonal

Analisis Data

Kepemimpinan

Manajemen Tim

Pemasaran

Kemampuan Beradaptasi

Education

Sarjana di bidang Bisnis atau Pemasaran

Magister di bidang terkait

Tools

Microsoft Office Suite

CRM Tools

Job description

Key Responsibilities

• Lead, coach, and mentor a team of Key Account Managers and Assistant Key Account Managers to achieve individual and team targets.
• Set clear performance expectations, provide feedback, and drive professional development within the team.

Account Management & Sales Strategy

• Develop and execute national key account strategies to drive sales growth and expand market share in key accounts retail environment including mini market, chain pharmacy, hypermarket/supermarket, and e-commerce.
• Build and nurture strong relationships with senior-level decision-makers across key accounts, including modern trade, pharmacies, and distributors.
• Lead high-level negotiations for contracts, pricing agreements, and strategic partnerships.
• Ensure alignment of account plans with overall company goals and priorities.

Strategic Planning & Execution

• Create and implement annual business plans for key accounts with clear objectives, KPIs, and revenue targets.
• Oversee promotional programs, campaigns, and trade activities to enhance visibility and sales for DKT products.
• Monitor sales performance, analyze trends, and identify opportunities for growth and improvement.

Cross-Functional Collaboration

• Work closely with Marketing, Supply Chain, Finance, Trade Marketing, and Field Sales teams to ensure flawless execution of account strategies.
• Coordinate internal resources to support key account activities, resolve issues, and optimize customer satisfaction.
• Collaborate with the Head of Sales to develop strategic initiatives and align sales priorities.

Market Analysis & Reporting

• Analyse market trends, competitor activities, and customer needs to identify risks and opportunities.
• Provide regular updates on account performance, forecasts, and strategic recommendations to senior leadership.
• Drive data-driven decision-making through robust reporting and insights.

Customer Relationship Management

• Act as the senior point of contact for national key accounts, ensuring strong, trust-based relationships.
• Resolve escalated issues efficiently to maintain long-term partnerships and customer satisfaction.
• Continuously explore opportunities to deepen account engagement and drive mutual growth.

Qualifications

• Bachelor’s degree in business, Marketing, or a related field. Master’s degree is a plus.
• Minimum 8+ years of experience in Key Account Management, Sales, or related roles, with at least 3+ years in a leadership/managerial position.
• Proven track record of managing national accounts and leading high-performing sales teams in FMCG, healthcare, or related industries.
• Strong leadership, team management, and coaching skills.
• Excellent negotiation, communication, and interpersonal abilities.
• Strategic mindset with the ability to analyse data and develop actionable plans.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience with CRM tools and sales performance systems is preferred.
• Fluent in Bahasa Indonesia and English (spoken and written).
• Results-oriented with a strong drive for achieving targets.
• Proactive, collaborative, and solution-focused.
• Strong analytical thinking and decision-making capabilities.

Ability to thrive in a fast-paced, dynamic environment.