Retail Sales Manager

Manajemen – Area/Multi-lokasi (Ritel & Produk Konsumen); Daerah Khusus Ibukota Jakarta, Jakarta Timur; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

A leading company in the decorative laminates industry is seeking a Retail Sales Manager in Jakarta. This full-time on-site role involves overseeing sales operations, managing a team, and developing strategies to achieve revenue targets. The ideal candidate will have extensive experience in sales, particularly within the HPL and building materials sectors, and will be responsible for building relationships with key clients and driving channel expansion.

Qualifications

• Minimum 10 years of experience in sales and business development.
• Proven track record of managing national sales teams.

Responsibilities

• Develop and implement a nationwide sales strategy.
• Train and manage a high-performing sales team.
• Prepare and present sales forecasts and budgets.

Skills

Negotiation

Communication

Leadership

Team Management

Education

Bachelor’s or Master’s degree in Business

Tools

CRM software

MS Office

Sales analytics tools

Job description

This is a full-time on-site role for a Retail Sales Manager located in Jakarta, Indonesia. The Retail Sales Manager will be responsible for business planning, account management, sales, team management, and budgeting. This role involves overseeing the sales operations, setting targets, managing key accounts, leading the sales team, and ensuring budget adherence.

Key Responsibilities:

Develop and implement a nationwide sales strategy to achieve revenue and profitability targets.

Identify new business opportunities, key markets, and customer segments for HPL products.

Monitor market trends, competitor activities, and pricing strategies to maintain a competitive edge.

Build and maintain strong relationships with architects, interior designers, contractors, distributors and corporate clients.

Drive channel expansion by appointing new distributors, dealers, and retail partners.

Develop strategic partnerships to enhance brand visibility and market presence.

Train and manage a high-performing sales team.

Set sales targets, KPIs, and incentive programs to drive performance.

Conduct regular team meetings, training sessions, and performance evaluations.

Ensure excellent customer service and support to maintain high levels of client satisfaction.

Address customer concerns, provide technical assistance, and resolve disputes effectively.

Prepare and present sales forecasts, budgets, and performance reports to senior management.

Analyze sales data to identify areas for improvement and optimize sales processes.

Qualifications

Experience working with architects, interior designers, and project-based sales.

Familiarity with dealer/distributor networks and B2B sales in the building materials industry.

Strong technical knowledge of HPL product specifications, applications, and installation methods.

Requirements

Bachelor’s or Master’s degree in Business, Marketing, Sales, or a related field.

Minimum 10 years of experience in sales and business development, preferably in the HPL, laminates, or building materials industry.

Proven track record of managing national sales teams and achieving sales targets.

Strong leadership and team management skills.

Excellent negotiation, communication, and interpersonal skills.

Deep understanding of HPL product applications, industry trends, and sales strategies.

Has experience utilize CRM software, MS Office, and sales analytics tools.

Ability to travel extensively across the country as needed

How many years' experience do you have as a Retail Sales Manager?

Here at Greenlam we want our decorative laminates not only to transform spaces, but also to enrich the lives of all of those who come in to contact with them. Yet this can only be achieved by upholding our core values, making sure that all our stakeholders understand and practice them in their working lives:

Trust - We trust people to be reliable and responsible and earn their trust similarly.Speed - We are quick to decide, respond and execute.Performance - We value performance across products, people and processes.Team Work - We achieve more by collaboration with internal and external stakeholders.Learning - We encourage learning; creating and nurturing talent.

We implement these core values in every aspect of our operations, through which we foster innovation in order to deliver the very best possible laminates. Never afraid to learn through our mistakes as long as we lead with products that enrich lives, our vision remains clear and transparent.

Greenlam's commitment to innovation will transform spaces through beautiful and purposeful decorative laminates that enrich lives.

Here at Greenlam we want our decorative laminates not only to transform spaces, but also to enrich the lives of all of those who come in to contact with them. Yet this can only be achieved by upholding our core values, making sure that all our stakeholders understand and practice them in their working lives:

Trust - We trust people to be reliable and responsible and earn their trust similarly.Speed - We are quick to decide, respond and execute.Performance - We value performance across products, people and processes.Team Work - We achieve more by collaboration with internal and external stakeholders.Learning - We encourage learning; creating and nurturing talent.

We implement these core values in every aspect of our operations, through which we foster innovation in order to deliver the very best possible laminates. Never afraid to learn through our mistakes as long as we lead with products that enrich lives, our vision remains clear and transparent.

Greenlam's commitment to innovation will transform spaces through beautiful and purposeful decorative laminates that enrich lives.