IT Support

BRIK Construction; Tangerang; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

A leading company in construction seeks an IT Support professional to manage and troubleshoot IT equipment and networks. The role involves both onsite and offsite responsibilities, ensuring effective IT operations for employees. Candidates should have at least 2 years of experience and strong problem-solving skills.

Qualifications

• Minimum of 2 years of experience in IT support roles.
• Familiarity with PC hardware, printers, scanners, and mobile devices.

Responsibilities

• Install, configure, set up, and deploy IT equipment.
• Troubleshoot hardware, software, and network issues.

Skills

Problem Solving

Attention to Detail

Job description

Install, configure, set up, and deploy all IT equipment that supports employee tasks.

Be responsible for hardware, CCTV, applications, email, printers, network (LAN/WAN), and related issues, both offsite and onsite.

Ensure proper installation of cables, operating systems, and software according to standards.

Perform troubleshooting on hardware, software, peripheral equipment, and other IT devices.

Ensure all IT-related issues are addressed promptly and effectively.

Requirements:

1. Minimum of 2 years of experience as an IT Support, Desktop Support Engineer, IT Help Desk Technician, or similar role.
2. Familiarity with PC hardware, printers, scanners, and mobile devices (iOS, Android).
3. Understanding of client PC connectivity including ethernet, TCP/IP, switches, routers, and other network-related aspects.
4. Adequate knowledge of IT asset management.
5. Excellent problem-solving skills and attention to detail.
6. Willingness to travel as needed.
7. Ability to drive a four-wheeled vehicle.