Sr Officer-Balinusra & Kalisumapa Regional Solution

Indosat; Indonesia; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

An established industry player is seeking a Sr Officer for Regional Solutions to drive customer-centric projects in the telecommunications sector. In this dynamic role, you will assess customer needs, design tailored ICT solutions, and collaborate with sales teams to present compelling offers. Your expertise in project management and strong communication skills will be vital in executing complex projects and ensuring customer satisfaction. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the enterprise service market. If you're ready to take on challenges and create extraordinary solutions, this is the perfect opportunity for you.

Qualifications

• Minimum 3 years experience in Telco Operation/Planning/Project or Presales function.
• Preferably certified in ICT Solution (Security, IT Network, Data Center, etc).

Responsibilities

• Assess customer requirements and create effective solution designs.
• Collaborate with Sales team and external partners for project execution.
• Provide continuous inputs on business process and systems improvement.

Skills

Analytical Skills

Project Management

Communication Skills

ICT Solutions Design

Negotiation Skills

Education

University degree in Telecommunication or Information Engineering

Tools

ICT Solutions

Job description

Sr Officer-Balinusra & Kalisumapa Regional Solution

Location: Makassar

Responsibilities

• Assess the customer requirement
• Conduct on-desk survey to map with customer requirement
• Create effective solution design with accurate technical requirement
• Create business analysis as a reference for Sales team offer to the customer
• Assist Sales team to present to the customer
• Execute the project to be implemented by Service Delivery team.
• Execute and achieve functional goals given by managers
• Work cooperatively with other team members to accomplish delegated tasks assigned by managers
• Provide support, when appropriate, for the team in cases of absence or unavailability
• Provide continuous inputs on business process and systems improvement
• Ensure the delegated tasks are completed in a timely and efficient manner
• Team up with respective Sales Division, and coordinate with other functions within Indosat
• Collaborate with external parties (partners, vendors) to secure Big or Complex Projects / Tenders
• Lead & coach the managed service team occasionally

Requirements

Qualification:

• University graduate in the field of Telecommunication or Information Engineering with a minimum of 3 years experience in Telco Operation/Planning/Project or Presales function.
• Preferably certified in ICT Solution (Security, IT Network, Data Center, etc)
• Able to work under limited direction and use initiative and judgment
• Flexible and adaptable in high-pressure situations and able to meet short and long-term deadlines
• Good analytical and planning skills to translate customer requirements into matching products & solutions

Skill & Competence

• Able to design and configure Internet & Connectivity Service Network
• Able to design and integrate ICT Solutions
• Able to run and manage projects in terms of enterprise service

Business Acumen

• Understand and know the Market Segment of Enterprise Service
• Understand the concept of basic business calculations
• Have a good initiative to create extraordinary solutions that customers need

Communication Skill

• Strong communication skills in Bahasa and English
• Good presentation skills
• Fluent in English, with sound verbal and written communication, strong negotiation, presentation, and report writing skills