Education Consultant - Enrollment & Growth Advocate

Seven-Retail Group; Kota Semarang; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Sparks English by SEVEN Retail Group is a dynamic education center in Semarang seeking an Education Consultant (Sales Acquisition) who will guide first-time customers through learning goals and enrollment plans. You will tailor program recommendations, present offerings, and upsell where suitable, while maintaining thorough student records and building strong parent relationships.

The role emphasizes face-to-face, consultative sales, excellent communication, and a polished, professional presence

Qualifications

• Experience in sales, customer service, education services, or a related field.
• Comfortable with face-to-face and consultative sales.
• Strong communication and interpersonal skills.
• Confident in approaching, engaging, and building relationships with potential customers.
• Target-oriented and motivated by sales targets and incentives.
• Able to understand customer needs and recommend suitable solutions.
• Strong follow-up and relationship-building skills.
• Well-groomed and professional in appearance.
• Willing to work at the assigned Sparks English center.

Responsibilities

• Consult with first-time customers to understand their needs, interests, and learning goals.
• Recommend the most suitable learning programs based on each customer’s needs.
• Present and pitch our programs while identifying relevant upselling opportunities.
• Manage sales activities and maintain accurate customer and student records.
• Build strong relationships and trust with parents to support retention and generate referrals.
• Follow up with prospects and guide them through the enrollment process.

Skills

Sales

Customer service

Communication

Interpersonal skills

Target-oriented

Relationship-building

Job description

Sparks English by SEVEN Retail Group is a dynamic education center in Semarang seeking an Education Consultant (Sales Acquisition) who will guide first-time customers through learning goals and enrollment plans. You will tailor program recommendations, present offerings, and upsell where suitable, while maintaining thorough student records and building strong parent relationships.

The role emphasizes face-to-face, consultative sales, excellent communication, and a polished, professional presence