Regional Trainer for Smartphone

PT ZTE Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; USD 10,000 - 15,000; Full time

Job summary

A leading company in Indonesia is seeking a Mobile Product Trainer to enhance the sales team's skills and ensure effective product messaging. The role involves training sessions, developing sales scripts, and researching market trends. Ideal candidates will have industry experience and strong presentation skills, with a focus on local consumer preferences.

Qualifications

• 2+ years in the mobile phone industry.
• Experience as a mobile brand trainer or retail trainer.

Responsibilities

• Design and conduct training sessions on mobile products.
• Develop localized sales scripts in Bahasa Indonesia.
• Research competitors and develop counter-strategies.

Skills

Presentation Skills

Local Market Knowledge

Fluency in Bahasa Indonesia

Job description

Work Location Scope:

East Java, Bali, NTT, NTB (must cover all regions)

Employment Type:

Outsourcing

Job Responsibilities:

1. Design and conduct training sessions on company mobile products (e.g., key features, technical specs, user experience) to ensure accurate product messaging.
2. Develop localized sales scripts (in Bahasa Indonesia/regional dialects) to address common customer objections (e.g., price comparisons, feature doubts).
3. Research competitors (e.g., Samsung, OPPO, vivo) regularly in terms of models, promotions, and market trends, and develop counter-strategies.
4. Strengthen the sales team’s skills in competitive product comparison through role-playing and practical drills.
5. Assist in breaking down sales targets (monthly/quarterly) and design incentive programs (e.g., sales rankings, script competitions).
6. Provide coaching to underperforming stores/individuals and track improvements.
7. Gather frontline sales challenges and consumer insights, providing optimization suggestions to HQ (e.g., training focus, marketing material adjustments).

Job Requirements:

1. Industry Experience: 2+ years in the mobile phone industry, with backgrounds such as:

• Mobile brand trainer/retail trainer
• Mobile store manager/sales supervisor
• Mobile brand promoter team leader

Local Expertise: Indonesian nationality, fluent in Bahasa Indonesia and local dialects (e.g., Javanese, Balinese). Familiar with the mobile market and consumer preferences in East Java, Bali, NTT, and NTB. Experience in consumer electronics training (e.g., tablets, earphones) is a plus. Basic English or Mandarin skills are not mandatory.

Strong presentation skills, able to simplify technical terms (e.g., camera specs, processor performance).

Willing to travel frequently (80% field work) and work under pressure.