Junior Sales Engineer

PT Andalas Mitra Global; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

A leading company in Jakarta is seeking a dynamic sales engineer to drive business growth by providing technical solutions and building customer relationships. The role involves understanding customer needs, conducting product demonstrations, and collaborating with sales teams. Join a high-performing team that values innovation and offers competitive compensation and benefits.

Benefits

Health & Medical Benefits

Positive Work Culture

Work-Life Balance

Qualifications

• 2+ years of experience as a sales engineer or in a similar technical sales role.
• Strong technical background and ability to understand complex technical concepts.

Responsibilities

• Drive business growth by understanding customer needs and providing technical solutions.
• Conduct product demonstrations and deliver compelling presentations to customers.
• Develop and maintain strong customer relationships to increase satisfaction.

Skills

Technical Communication

Problem Solving

Interpersonal Skills

Analytical Skills

Education

BA in Engineering

BA in Computer Science

Job description

We are currently looking for a dynamic and results-oriented sales engineer to join our team at PT. Andalas Mitra Global.

As a sales engineer, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees. Being an equal opportunity employer, we invite candidates of all backgrounds to apply.

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.
• Providing technical expertise and guidance to customers throughout the sales process.
• Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.
• Collaborating with the sales team to identify and qualify sales opportunities.
• Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Liaise with the engineering or technical team to address technical concerns or requirements.
• Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.

Required skills and qualifications

• BA bachelor’s degree in engineering, computer science or a related field.
• 2+ years of experience as a sales engineer or in a similar technical sales role.
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.
• Willingness to travel as required.

Preferred skills and qualifications

• Knowledge of the Indonesia market and customer preferences.
• Familiarity with sales management tools.
• Experience creating technical content.
• Strong negotiation and persuasion skills.
• Language proficiency in multiple languages to cater to a diverse customer base.
• Experience working with cross-functional teams, including product development and marketing.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a sales engineer?

Do you have experience in a sales role?

Are you available to travel for this role when required?

How many years of sales management experience do you have?

Do you have experience in a role which requires relationship management experience?

Do you have technical writing experience? (e.g. user guides, product user manuals, technical specification documents)

Retail & Consumer Products 11-50 employees