Night Auditor/Night Receptionist (M/W) Club Med Resort Indonesia or overseas

Club Med; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join Club Med as a Night Auditor, where you'll be the welcoming face for guests, managing their arrivals and ensuring a high-quality service experience. Your multilingual skills will help create a trusting relationship with international guests, while you ensure the smooth operation of the reception and collaborate with various departments. Enjoy the vibrant atmosphere of Club Med and the opportunity to showcase your talents on stage!

Qualifications

• Master at least two languages.
• Able to connect with guests and build relationships.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage arrivals and departures, including check-in and check-out.
• Ensure reception accounts and monitor outstanding payments.

Skills

Sociable

Helpful

Multilingual

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.
  
  

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, postal duties, check supplies and restock first aid kits
• Ensure the reception accounts: collections and other accounting operations, cash closings and archiving, monitoring of guarantees and deposits, management of outstanding payments and parking and transfer invoices
• Be the security guarantor and take all the necessary decisions in the event of an emergency (fire procedure, etc.)
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering)
• Develop internal sales and ensure the invoicing for stays or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
  
  

In becoming a G.O Night Auditor, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.