Employee Engagement Specialist - Field Office

PT Amartha Mikro Fintek (Jakarta); Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

A leading company in Indonesia is seeking an Employee Engagement Specialist to enhance workplace culture and employee satisfaction through innovative engagement strategies. This role involves coordinating initiatives across various field locations and requires strong communication and planning skills. The ideal candidate will have a background in HR or psychology and experience in managing field teams.

Qualifications

• 2-4 years of experience in employee engagement, HR, or similar role.
• Field-based management experience preferred.

Responsibilities

• Coordinate and facilitate employee engagement initiatives at field locations.
• Plan and execute engagement-related events and workshops.
• Analyze employee sentiment data to improve workplace experience.

Skills

Communication

Problem-solving

Analytical

Education

Bachelor's degree in human resources

Bachelor's degree in psychology

Bachelor's degree in organizational development

Job description

Employee Engagement Specialist - Field Office

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

The Engagement Specialist may be required to work both in an office setting and out in the field, attending to employee needs and supporting engagement initiatives on-site. The position involves working directly at various sites, managing field teams, and implementing engagement strategies outside traditional office environments.

Responsibilities

1. Coordinate and facilitate employee engagement initiatives at various field locations.
2. Implement and enhance company-wide employee engagement programs, ensuring alignment with company culture and objectives.
3. Plan and execute engagement-related events, workshops, and initiatives to enhance employee satisfaction and workplace culture.
4. Identify engagement gaps through surveys, focus groups, and employee feedback, then propose reliable and data-driven solutions.
5. Gather, analyze, and interpret employee sentiment data, turning insights into actionable recommendations for People functions.
6. Monitor trends in employee engagement, benchmark best practices, and provide strategic recommendations to improve workplace experience.

Minimum Requirements

1. Bachelor’s degree in human resources, psychology, or organizational development.
2. 2-4 years of experience in employee engagement, HR, or a similar role, preferably with field-based management experience.
3. Strong verbal and written communication skills, capable of connecting with employees at various levels and locations.
4. Ability to build relationships, empathize, and manage conflicts effectively.
5. Excellent planning and coordination skills to manage activities across multiple locations.
6. Problem-solving skills to address engagement and retention challenges.
7. Analytical skills to interpret employee feedback and engagement data for improvements.
8. Willingness to travel to various field locations as needed.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

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