Associate - ArchSolutions

Are you passionate about the intersection of technology and hospitality? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we're looking for someone just like you to join our team as an Associate Arch Solution.

Overview:As an Associate Arch Solution, you will be at the forefront of our mission to revolutionize the way properties are listed, managed, and marketed in the hospitality industry. You will play a pivotal role in ensuring the accuracy and appeal of our property listings while leveraging your expertise to optimize our online presence and drive increased visibility and bookings.

Job Description:

• Ensure accuracy and currency of property listings, descriptions, images, and prices.
• Craft compelling, informative, and persuasive content to attract potential renters.
• Implement technical online strategies to enhance website content scores and improve rankings on Online Travel Agencies (OTAs) for increased visibility and exposure.
• Register new properties (Onboarding) on Booking Engines, Channel Managers, and OTA platforms.
• Manage and update content and promotions on booking engines and various OTAs. Conduct weekly connectivity audits to ensure all listings are connected and bookable.
• Monitor and report technical issues related to properties, Property Management Systems (PMS), Channel Managers, and OTAs.
• Provide support data for data analysis to facilitate decision-making processes.

Job Requirements:

• Preferred experience with Online Travel Agents (OTAs).
• Strong understanding of e-commerce platforms and content management systems.
• Proficient in using a channel manager to manage online sales channels.
• Exceptional attention to detail to ensure accuracy and precision in all tasks.
• Demonstrates resilience, maintains an even temperament, and remains calm in challenging situations.
• Adaptable to embrace changes such as new systems and emerging trends.
• Willingness and capability to thrive in a dynamic and collaborative work environment.
• Excellent communication and influencing skills to effectively interact with team members and stakeholders.
• Strong communication skills in English and Bahasa to handle customer inquiries, concerns, and issues effectively.