GM of Operations - Wellness Clinic Group

• Growth: Rapidly expanding major clinic chain
• Prestige: Market leader in the wellness clinic niche

About Our Client

One of the pioneers and market leader of wellness clinic groups in Indonesia. The GM will report to the CEO/owner.

Job Description

As a Clinic GM of Operations, your main responsibilities will include:

• Overseeing the day-to-day operations of the existing clinics
• Developing the expansion plans for projected clinics
• Managing medical and general staff, including hiring, training, and performance evaluations (for existing clinics and expansion)
• Ensuring that all clinic activities comply with regulations and standards
• Working closely with other departments to improve customer service and satisfaction
• Analysing financial data to drive profitability and efficiency
• Identifying opportunities for improvement and implementing necessary changes
• Representing the clinic professionally in all interactions

The Successful Applicant

A successful Clinic GM of Operations should have:

• Strong command in English
• Hand-on and fast-paced, can-do attitude
• Experience in managing operations in a healthcare or retail environment
• Excellent leadership and team management skills
• Strong understanding of financial and operational metrics
• Highly developed problem-solving and decision-making abilities
• Ability to communicate effectively with all levels of the organisation
• Strong customer service orientation
• Knowledge of relevant regulations and standards in the healthcare industry

What's on Offer

• A competitive benefits package, including healthcare
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to make a real difference in the healthcare industry