Inside Sales Specialist - LAB Division

PT Mettler Toledo Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Support Specialist to enhance customer interactions and streamline sales processes. This role involves arranging sales visits, managing CRM opportunities, and serving as the primary contact for incoming inquiries. The ideal candidate will have a strong educational background and at least two years of relevant experience in customer service or sales support. Join a dynamic team where your skills will contribute to driving sales success and customer satisfaction in a collaborative environment.

Qualifications

• Minimum of 2 years of experience in Customer Service or related roles.
• Proficiency in English is required.

Responsibilities

• Arrange sales visits and support sales quotes follow-up.
• Serve as the main contact for all incoming calls in the Sales division.

Skills

Call Activities

Quick Learning

Adaptability to Scientific Products

Education

Diploma or Bachelor's Degree

Tools

CRM-SAP System

Job description

• Arrange sales visits and support sales quotes follow-up.
• Qualify campaign feedback.
• Register and create opportunities in the CRM-SAP system.
• Serve as the main contact for all incoming calls in the Sales division.

What You Need to Succeed

Requirements:

• Candidate must possess at least a Diploma or Bachelor's Degree in any major.
• Proficiency in English is required.
• Minimum of 2 years of experience in Customer Service, Back Office Sales, or related roles.
• Skills required: call activities, quick learning, and adaptability to scientific products.
• Preferably staff-level candidates (non-management, non-supervisor) with experience in Customer Service, Telemarketing, Inside Sales, or Back Office roles.
• Work location: Bekasi.