Service Sales Engineer

GEA Group; Kota Medan; On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated individual to enhance customer relationships and drive service sales. This role involves promoting strategic service offerings, managing spare parts inventory, and collaborating across teams to deliver high-quality service. If you are sales-driven, possess strong interpersonal skills, and are eager to meet customer needs, this opportunity is perfect for you. Join a dynamic team that values communication and presentation skills, where your contributions will directly impact service excellence and customer satisfaction.

Qualifications

• Bachelor's degree in any Engineering discipline.
• Proficient in all Microsoft applications.
• Ability to learn current ERP system used for order entry.

Responsibilities

• Maintain strong customer relationships through regular visits.
• Promote strategic service offerings and manage spare parts inventory.
• Achieve and exceed service sales KPI targets.

Skills

Sales-driven

Interpersonal Skills

Communication Skills

Presentation Skills

Proficient in Microsoft Applications

Ability to Learn ERP Systems

Education

Bachelor's Degree in Engineering

Job description

Responsibilities / Tasks

Maintain strong customers relationship through a regular schedule of visit.

Promote strategic service offerings such as first service offers, recommended spare part packages, repair, service level agreements, post-commissioning training, plant health checks, and service upgrade project.

Manage and analyze spare parts inventory to ensure that the required spare parts are available for customer.

Work collaboratively across teams – including Supply Chain, Engineering, Technical Support, etc to provide the customer with a high-quality service.

Achieve and exceed service sales KPI targets, including but not limited to order intake, sales, gross margin, account receivable and other personal KPIs.

Your Profile / Qualifications

Bachelor's degree in any Engineering discipline.

Must have the ability to learn current ERP system used for order entry/processing.

Proficient in all Microsoft applications.

Sales-driven - have a passion to achieve sales target.

People-oriented - have a passion to meet and visit people/customers, good interpersonal skills.

Good spoken and written English.

Strong communication and presentation skills.

Did we spark your interest?

Then please click apply above to access our guided application process.