Quality Assurance, Operation Excellence - SPX Express

Shopee; Daerah Khusus Ibukota Jakarta; On-site; USD 8,000 - 12,000; Full time

Job summary

A leading e-commerce company is seeking a Quality Control Specialist to ensure compliance and improve operational efficiency at Sortation Centers and Hubs. The role involves conducting inspections, assessing compliance levels, and reporting findings. Ideal candidates have experience in Quality Control and logistics, are flexible, and possess strong communication skills.

Qualifications

• Minimum 2 years of experience in Quality Control / Assurance / SOP compliance.
• Familiar with logistic KPI, metric, system, and flow.

Responsibilities

• Conduct routine inspection to Sortation Center and Hubs to ensure compliance.
• Summarize and report key findings from inspections regularly.

Skills

Quality Control

Communication

Teamwork

Flexibility

Job description

Job Description

• Conduct routine inspection to Sortation Center (SOC) and Hubs of Shopee Express to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation
• Inspect the operating compliance in Sortation Center and Hubs (based on the SOP) as well as identify improvement opportunities by providing problem identification
• Assess the Sortation Center and Hubs compliance level against the standard assessment checklist
• Summarize and report key findings from the inspection on regular basis (daily, weekly and monthly) focusing on the bottlenecks to increase productivity and reduce cost
  
  

Requirements

• Minimum 2 years of experience in Quality Control / Assurance / SOP compliance
• Prior experience in Logistics, Supply Chain, or e-commerce background will be an advantage
• Familiar with logistic KPI, metric, system, and flow
• Thorough knowledge of methodologies of quality assurance and standards
• Highly flexible, good teamwork, and able to work under minimal supervision
• Good communication skills and easy to adapt to the new environment
• Willing to do work mobile to visit Sortation Center or Hubs to conduct an audit (shift working hours)