HR Operations Specialist - Benefit

Nestlé SA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking an HR Operations Specialist Benefit to enhance employee experiences and streamline HR processes. In this dynamic role, you will manage administrative tasks, ensuring compliance and quality in service delivery. Your expertise in Human Resources and strong communication skills will be vital as you collaborate with various stakeholders to improve processes. Join a passionate team dedicated to making a positive impact on the lives of employees through effective HR management and support. If you're ready to take on this exciting challenge, this opportunity is perfect for you.

Qualifications

• 3+ years experience in HR and secretarial duties.
• Fluent in English, both verbal and written.

Responsibilities

• Deliver local HR services aligning with SLAs for quality and compliance.
• Ensure accurate processing of HR data and maintain stakeholder communication.

Skills

Human Resources Management

Customer Service Operations

Communication Skills

Interpersonal Skills

Team Management

Education

Bachelor's Degree

Job description

Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

As an HR Operations Specialist Benefit, you are the primary representative for our customers in all administrative activities, ensuring a supportive and engaging experience. Deliver local HR services in alignment with our established Service Level Agreements (SLAs) focusing on quality, timeliness, accuracy, and compliance.

A day in the life of HR Operations Specialist Benefit

• Have a strong understanding of end-to-end HR processes, including Employee Life Cycle, Customer Service Operations, Engagement & Growth, and Measurement & Evaluation.
• Provide local administrative services in line with SLAs and standard processes, ensuring timely communication and smooth execution across stakeholders (HR Business Partners, Centers of Competence, Centers of Service, and Line Managers) for end-to-end service.
• Ensure the accurate and timely processing of HR data, maintain compliance with company policies, communicate clearly with stakeholders, and prioritize customers.
• Deliver a high-quality first-level employee experience and proactively suggest process improvements, collaborating with relevant internal and external stakeholders to implement effective solutions.
• Manage local HR tasks and divisional administrative duties.

What will make you successful

• A Bachelor’s degree in any field is encouraged to apply.
• 3+ years experience in Human Resources and secretarial duties.
• Fluent in English both in verbal and written.
• Experience of working with different business functions or across industries.
• Team management experience, particularly the management of specialists.
• Ability to develop and maintain effective relationships with authorities/industry networks.
• Good communication and interpersonal skills.