IT Administrator - TLS - IT Staff

PwC Indonesia; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player is seeking an IT Administrator to ensure the smooth operation of custom-developed systems for tax and customs processes. This role is crucial in maintaining system stability and compliance with regulatory changes. The ideal candidate will have a strong background in IT administration, excellent problem-solving skills, and the ability to collaborate effectively with stakeholders. Join a dynamic team that values diversity and inclusion, and make a significant impact in a company recognized for its commitment to excellence and innovation.

Benefits

Medical

Vision

Flexible working hours

Training and development opportunities

Qualifications

• Bachelor's degree in Information Technology or Computer Science required.
• Proven experience as an IT Administrator or similar role.

Responsibilities

• Manage and run existing tax and custom compliance systems.
• Monitor stability and performance of the system continuously.

Skills

Problem-solving

Communication

Attention to detail

Data security protocols

System monitoring

Education

Bachelor Degree - Information Technology

Bachelor Degree - Computer Science

Tools

System monitoring tools

CRM Software

Job description

Line of Service

Tax

Industry/Sector

Specialism

Management Level

Associate

Job Description & Summary

PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, gender, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

The IT Administrator will be responsible for ensuring the smooth operation of a custom-developed system used for client tax and customs processes related to monthly compliance or regulatory documentation requirements. This role encompasses ensuring system stability, monitoring regulatory changes impacting system functionality, and performing general administrative tasks.

System Operations:

Manage and run existing tax and custom compliance systems developed by the developer.

Ensure smooth and efficient monthly processing for compliance purposes.

System Monitoring and Maintenance:

Monitor the stability and performance of the system continuously.

Identify, troubleshoot, and resolve any issues or disruptions in a timely manner.

Coordinate with respective tax/custom business analysts or developers when technical support is required.

Regulatory Compliance:

Stay updated with the latest changes in tax and customs regulations that may impact system functioning.

Assess and document potential system changes required to maintain compliance.

Collaborate with developers and stakeholders to implement necessary updates.

Documentation and Reporting:

Maintain accurate and up-to-date documentation of system operations and any changes made.

Prepare regular reports on system performance and compliance status for internal and external stakeholders.

General Administrative Tasks:

Perform administrative duties such as setting up user accounts, managing backups, and ensuring system security.

Provide training and support to system users as required.

Assist in general IT administrative tasks and projects as assigned by the tax manager business analysts and the developer team .

Requirements :

• A bachelor's degree in Information Technology or Computer Science (D4/S1).

• Proven experience as an IT Administrator or similar role

• Experience with system monitoring tools and software.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and the ability to work collaboratively with stakeholders.

• Ability to manage and prioritize multiple tasks effectively.

• Familiarity with data security protocols and best practices.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree - Information Technology, Bachelor Degree - Computer Science

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Business Administration, Business Analysis, Business Information System, Business Process Improvement, Business Process Management (BPM), Clerical Support, Client Interaction, Client Management, Client Onboarding, Communication, Communications Management, Confidential Information Handling, CRM Software, Customer Relationship Management, Data Analysis and Interpretation, Data Entry, Data Interpretation, Data Processing, Document Management, Emotional Regulation, Empathy {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Ready to make an impact? Join PwC Indonesia! With over 3,600 dedicated professionals and 88 partners and advisors, we lead in every industry across the country.

At PwC, our purpose is to build trust in society and solve important problems. We’re part of a global network in 151 countries, with over 364,000 people delivering excellence in assurance, tax, legal, advisory, and consulting services.

We’re proud one of the winners of HR Asia Award for 'Best Place to Work' and the HR Asia Diversity, Equity & Inclusion Award 2024. Our commitment to inspiring, empowering, and evolving to bring distinctive outcomes sets PwC Indonesia apart. Join us and be part of something extraordinary.

Ready to make an impact? Join PwC Indonesia! With over 3,600 dedicated professionals and 88 partners and advisors, we lead in every industry across the country.

At PwC, our purpose is to build trust in society and solve important problems. We’re part of a global network in 151 countries, with over 364,000 people delivering excellence in assurance, tax, legal, advisory, and consulting services.

We’re proud one of the winners of HR Asia Award for 'Best Place to Work' and the HR Asia Diversity, Equity & Inclusion Award 2024. Our commitment to inspiring, empowering, and evolving to bring distinctive outcomes sets PwC Indonesia apart. Join us and be part of something extraordinary.

Medical

Vision

Other benefits are applied to certain level.

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