Contact Center Agent (Customer Care, Collection, Validation, & Content Moderator)

Contact Center Agent (Customer Care, Collection, Validation, & Content Moderator)

Yogyakarta, Jogja, Indonesia Convergence - Operations

A Contact Center is a department that manages customer interactions across multiple channels. In addition to handling inbound and outbound calls, contact center agents also communicate with customers via email, messages, chat, validation and social media.

The Contact Center consists of:

• Customer Service
• Desk Collection
• Validation Officer
• Content Moderators

Requirements:

• Male/Female Max 35 years old
• D3/S1 (Fresh Graduates Are Welcome)
• SMA (1 year of experience required)
• Willing to work shifts
• Willing to be placed in Yogyakarta

*Please apply only once; multiple applications are not allowed.