Content Moderator Social Media - Surakarta

Teleperformance; Surakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

A leading company in Surakarta is seeking a Content Moderator for social media. The role involves reviewing product listings, monitoring user-generated content, and ensuring compliance with guidelines. Ideal candidates will have experience in content moderation or be fresh graduates. Strong attention to detail and excellent communication skills are essential. Join us to help maintain quality and compliance in our online platform.

Qualifications

• Proven experience in content moderation or fresh graduates welcome.
• Strong attention to detail and ability to work independently.

Responsibilities

• Review and moderate product listings for accuracy and compliance.
• Monitor user-generated content and escalate issues.
• Collaborate with teams to improve moderation processes.

Skills

Attention to Detail

Communication

Organizational Skills

Adaptability

Education

D3

Tools

Content Management Systems

eCommerce Platforms

Job description

Content Moderator Social Media - Surakarta

• Review and moderate product listings, ensuring accuracy, compliance, and quality.
• Monitor user-generated content and ensure it aligns with company guidelines.
• Identify and escalate content violations or issues to appropriate teams.
• Collaborate with cross-functional teams to improve content moderation processes.
• Stay updated on industry trends and best practices in content moderation.
• Proven experience in content moderation, preferably in an eCommerce or online platform, or fresh graduates are welcome to apply.
• D3 from all majors.
• Strong attention to detail and ability to work independently with minimal supervision.
• Excellent communication and organizational skills.
• Ability to adapt to changing priorities and handle multiple tasks efficiently.
• Knowledge of eCommerce platforms and content management systems is a plus.

Qualifications and Additional Questions

What type of qualifications do you have?

How many years of experience do you have as a Content Moderator?

How would you rate your English language skills?

Are you available to work outside your usual hours when required (e.g., weekends, evenings, public holidays)?

Which of the following languages are you fluent in?