Front Desk Agent (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Bandung; On-site; USD 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a renowned resort where you can thrive as a Front Desk Agent. In this role, you will connect with guests, ensuring their experience is memorable and enjoyable. You'll manage arrivals and departures while collaborating with various departments to maintain high service standards. With a focus on hospitality, you will help create a welcoming environment, making every guest feel valued. Join a dynamic team where your skills in communication and customer service will shine, and enjoy the vibrant atmosphere that comes with working in a leading resort.

Qualifications

• Must be sociable and able to connect with guests.
• Multilingual with at least two languages spoken.

Responsibilities

• Welcome guests and provide personalized customer relations.
• Manage check-in and check-out processes and ensure quality service.

Skills

Sociability

Multilingualism

Customer Service

Attention to Detail

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.
  
  

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
  
  

In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.