Training & Development Specialist

PCS Payment; Manado; On-site; USD 10,000 - 15,000; Full time

Job summary

A leading company in the payment industry is seeking a Training Specialist to develop and deliver engaging training programs for sales teams and field employees. The ideal candidate will have a strong background in Training & Development, excellent communication skills, and the ability to thrive in a dynamic environment. This role requires collaboration with various teams to ensure training aligns with business objectives and effectively addresses skill gaps.

Qualifications

• 1–2 years of experience in Training & Development or Learning & Development.
• Experience designing and delivering training programs for field employees.

Responsibilities

• Develop and enhance training modules covering various skills.
• Conduct training using workshops, coaching, and e-learning.
• Assess training effectiveness through evaluations and feedback.

Skills

Communication

Leadership

Training & Development

Education

Bachelor's degree in Psychology

Bachelor's degree in Human Resources

Bachelor's degree in Education

Bachelor's degree in Business

Job description

• Develop and enhance training modules covering technical skills, leadership, soft skills, compliance, and product knowledge, ensuring alignment with business objectives
• Conduct training using various methods (workshops, coaching, on-the-job training, and e-learning)
• Engage sales teams and field employees by delivering interactive, practical training sessions tailored to their challenges.
• Assess training effectiveness through evaluations, feedback, and performance tracking
• Collaborate with Sales, HR, and Operations teams to identify skill gaps and create targeted development programs
  
  

Minimum Qualifications

• Bachelor's degree in Psychology, Human Resources, Education, Business, or a related field
• 1–2 years of experience in Training & Development or Learning & Development
• Experience designing and delivering training programs for field employees (e.g., sales teams, frontline workers)
• Able to engage and motivate participants with diverse backgrounds, particularly sales teams who work in dynamic, target-driven environments
• Excellent verbal and written communication skills, work collaboratively with cross-functional teams
• Thrive in fast-paced and dynamic environment
• Willing to travel on a business trip (If needed)
• Willing to WFO (Manado)