Account Executive (North Jakarta)

PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia); Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

A leading local startup in Indonesia is seeking an Account Executive to execute sales strategies and build relationships with merchants. The role involves engaging with leads, conducting business reviews, and solving merchant issues, all while working in a fast-paced environment. The ideal candidate will have a Bachelor's degree and relevant experience in the FMCG, Telecommunication, or Tech sectors.

Qualifications

• At least 2 years of relevant experience in FMCG, Telecommunication, or Tech.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Engage with leads and conduct business reviews.
• Monitor competitor activities and market trends.
• Expand area coverage by onboarding new merchants.

Skills

Communication

Negotiation

Data-driven decision-making

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Sales

Job description

Account Executive (AE) is mainly responsible for executing the Regional/Nation-Wide Sales strategy within their areas and building & maintaining relationships with the network of all merchants in their territory, including regular visits to assigned leads. They should understand merchant needs and provide appropriate advice.

What Will You Do

1. Actively engage with leads provided through Motion Standard and Virtual Engagement.
2. Conduct business review sessions routinely and proactively offer solutions to merchants to grow their business through consultative selling.
3. Identify problems faced by merchants and assist in solving them, including issues related to merchant spending, troubleshooting, document changes, or adding new outlets, entities, or brands.
4. Monitor competitor activities and market trends.
5. Expand area coverage by onboarding new merchants and conducting canvassing days.
6. Support city-focused projects (Merchant Partnership, Assortment, etc.).
7. Ensure timely submission and administration of advertisements, promotions, agreement changes, and additional outlets, including handling merchant complaints and coordinating with ASM and relevant PIC.
8. Attend training sessions regularly, socialize new products, and develop skills.

What Will You Need

1. Bachelor’s degree in Business Administration, Marketing, Sales, or related fields.
2. At least 2 years of relevant experience, preferably in top FMCG, Telecommunication, or Tech companies, with significant regional presence and strong networks.
3. Good business sense and understanding of markets, customers, and competitors.
4. Existing relationships or ability to develop and maintain good relationships with key partners.
5. Excellent communication and negotiation skills.
6. Data-driven and fact-based decision-making skills.
7. Ability to work under pressure in a fast-paced, ambiguous environment.
8. Self-motivated with a results-oriented approach.

About the Team

Account Executives (AEs) work within a district, collaborating closely with Merchant Engagement and Sales Support teams. They regularly visit assigned merchants to understand on-ground realities and provide advice to increase transactions over time.

Company: Computer Software & Networking, 1,001-5,000 employees

Founded in 2010 as a motorcycle ride-hailing service in Indonesia, GOJEK has evolved into a provider of on-demand transport and lifestyle services, aiming to improve urban life through technology.

GOJEK expanded internationally in 2018, entering Vietnam, followed by Singapore, Thailand, and the Philippines. With a mission to create positive social impacts, GOJEK strives to enhance customer quality of life by ensuring market efficiency and solving daily frustrations.

As a leading local startup, GOJEK's mobile app is Indonesia's top online service booking platform, with over 125 million downloads as of December 2018, offering 21 service lines across more than 170 cities in Southeast Asia.