Operational Manager

ara Design; Denpasar; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative design studio in Bali is looking for a proactive Operational Manager to streamline workflows and enhance internal processes. This role is perfect for someone with a knack for organization and systems thinking, eager to implement project management software and develop clear SOPs. Collaborating closely with the design team and Director, you will play a crucial role in optimizing operations, coordinating projects, and supporting recruitment efforts. If you thrive in a dynamic, creative environment and have a passion for structure, this opportunity is your chance to make a significant impact.

Qualifications

• 2+ years of experience in operational or project management roles.
• Strong skills in project coordination and system implementation.

Responsibilities

• Analyze workflows for efficiency and clarity.
• Develop and maintain Standard Operating Procedures (SOPs).

Skills

Project Coordination

System Implementation

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

Monday.com

Notion

Asana

Microsoft Office

Google Workspace

Job description

We are seeking a highly organized and proactive Operational Manager to join our team full-time at ara Design in Bali, Indonesia. This role is ideal for someone with a strong sense of structure, systems thinking, and a hands-on approach to streamlining workflows in a creative studio environment.

As our Operational Manager, you will work closely with the Director and design team to optimize internal processes, implement project management systems, and develop clear SOPs that support the company’s ongoing growth.

Key Responsibilities:

• Analyze current workflows and identify opportunities for greater efficiency and clarity
• Lead the implementation of project management software (e.g., Monday.com) and ensure adoption across the team
• Develop and maintain Standard Operating Procedures (SOPs) for internal operations and project coordination
• Coordinate team schedules, project timelines, and weekly staff meetings
• Monitor progress across multiple design projects and help resolve operational bottlenecks
• Support recruitment processes and HR coordination together with the Office Manager
• Assist with office administration and operational tasks to ensure smooth day-to-day functioning

Requirements:

• Minimum 2 years of experience in an operational or project management role, ideally within a creative or design-focused environment
• Strong project coordination and system implementation skills
• Proficient in tools like Microsoft Office, Google Workspace, and project management platforms such as Monday.com, Notion, or Asana
• Excellent communication skills in English, both verbal and written
• Highly organized, process-driven, and detail-oriented
• Experience in the interior design or architecture industry is a plus
• Comfortable working in a dynamic, design-led studio environment

If you are passionate about bringing structure to creative teams and enjoy building systems that help people thrive, we’d love to hear from you.

Location: Bali, Indonesia