Senior Staff Technical Program Management

COUPANG ASIA HOLDINGS PTE. LTD.; Kenangan; On-site; USD 70,000 - 120,000; Full time

Job summary

An established industry player is seeking a strategic leader to drive initiatives across its expansive tech organization. In this pivotal role, you will be responsible for overseeing strategic projects, ensuring alignment with organizational goals, and enhancing operational efficiency. Your expertise in problem-solving and data analysis will be crucial as you collaborate with various stakeholders, including tech and finance teams. This dynamic environment demands strong leadership and exceptional communication skills to engage with senior leadership effectively. If you're ready to make a significant impact in a fast-paced setting, this opportunity is for you.

Qualifications

• 10+ years of strategic or business development experience.
• Expert communication and interpersonal skills are essential.
• Leadership experience is required.

Responsibilities

• Drive strategic projects and technical initiatives across the company.
• Develop tools and processes to support organizational goals.
• Work with stakeholders to drive scalable solutions.

Skills

Strategic Development

Problem Solving

Data Analysis

Leadership

Communication Skills

Multi-tasking

Education

BA / BS Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description & Responsibilities

In this role, you will be the main driving force behind one of the biggest tech organizations in Coupang. The organization covers the businesses in Coupang, Coupang Eats, Ddnayo and other confidential business.

Job Scope

• Drive Coupang’s strategic projects and technical initiatives across the company
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals
• High exposure to various tech and business leaders depending on the focus project

Job Description

• Develop new tools and process to support the strategic direction of the organization
• Create and manage long-term goals of the organization
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance
• Prioritize programs and activities in accordance with the mission and goals of the organization
• Act as an internal accelerator across multiple organization to help implementation of new tools and processes.
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions and resolutions
• Identify systems needs and/or define process to improve efficiency and enable scalability
• Define metrics to measure the efficacy of internal resources and lead teams to improve metrics by making modification to current processes
• Use data to inform system needs and prioritize system requirements

Basic Qualifications

• 10+ years of strategic or/and business development experience
• Experience in challenging problem solving, deep diving into an issue, identifying root-causes and suggesting realistic solutions
• Experience synthesizing information quickly, distilling key takeaways, and presenting insights to senior leadership
• Experience working with large sets of structured and unstructured data and synthesizing into business insights
• High standards and a bias toward action
• Expert communication and interpersonal skills, must be able to run meetings and work streams with senior leadership across the company
• Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital
• Leadership experience
• Excellent skills in Microsoft Excel and Power Point
• BA / BS degree