Banquet Manager | AYANA BALI

AYANA Hospitality; Provinsi Bali; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Sebuah resort mewah di Bali sedang mencari Manajer Banquet yang dinamis dan berpengalaman untuk bergabung dengan tim Makanan & Minuman yang terhormat. Dalam peran ini, Anda akan bertanggung jawab untuk mengawasi semua aspek operasi banquet, memastikan standar layanan tertinggi, dan menjaga reputasi luar biasa resort. Anda akan bekerja sama dengan berbagai departemen untuk memastikan pelaksanaan acara yang mulus, mulai dari pertemuan kecil hingga fungsi korporat besar. Jika Anda memiliki pengalaman dalam manajemen banquet dan ingin berkontribusi pada pengalaman luar biasa tamu, ini adalah kesempatan yang sempurna untuk Anda.

Qualifications

• 3+ tahun pengalaman dalam manajemen banquet di hotel atau resort mewah.
• Kemampuan komunikasi yang sangat baik dalam Bahasa Inggris dan Bahasa Indonesia.

Responsibilities

• Mengawasi semua acara banquet dan memastikan kepuasan pelanggan optimal.
• Mengelola anggaran departemen banquet dan menerapkan langkah-langkah penghematan biaya.

Skills

Manajemen Banquet

Komunikasi Verbal dan Tertulis

Keterampilan Pemecahan Masalah

Pelatihan Tim

Education

Gelar Sarjana dalam Manajemen Perhotelan

Gelar Sarjana dalam Administrasi Bisnis

Tools

MS Office

Google Suite

Job description

AYANA Resort Bali is seeking a dynamic and experienced Banquet Manager to join our esteemed Food & Beverage team.

The ideal candidate will oversee all aspects of banquet operations, ensure the highest standards of service, and maintain AYANA Resort Bali's excellent reputation. The Banquet Manager will coordinate with various departments to ensure seamless execution of events, from small intimate gatherings to large corporate functions.

Responsibilities:

1. Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction
2. Prepare and manage the banquet department budget as well as monitor expenses and implement cost-saving measures without compromising quality
3. Ensure compliance with health and safety regulations
4. Regularly review and update banquet procedures and service standards
5. Ensure that all banquet operations run smoothly and efficiently while inspecting F&B quality during events
6. Manage, train, and lead banquet staff members in delivering excellent customer service while following SOPs
7. Manage inventory and stock control related to equipment and supplies needed for banquet-related events
8. Create and maintain a positive, enthusiastic working environment that heightens morale and productivity of the team
9. Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, private parties, etc.
10. Establish strong relationships with clients and take into consideration customer feedback when planning future events.

Requirements:

1. Minimum of 3 years of relevant work experience in banquet management or a similar role in a luxury hotel or resort
2. Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
3. Excellent verbal and written communication skills in both English and Bahasa Indonesia
4. Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment
5. Proficient with computer programs for creating spreadsheets and documents such as MS Office and Google Suite
6. Problem-solving skills to effectively resolve issues related to all aspects of banquet operations
7. Ability to work flexible hours, including evenings, weekends, and holidays