Human Resources Supervisor

Synergy Pro; Denpasar; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative firm is on the lookout for a proactive HR Supervisor to enhance internal HR processes and manage client HR services. This role offers the chance to engage in recruitment, onboarding, and employee documentation while ensuring compliance with labor laws. You will collaborate with various teams to meet client expectations and prepare essential HR reports. The ideal candidate will possess strong organizational skills and be fluent in both Bahasa Indonesia and English, thriving in a fast-paced environment. Join us to make a significant impact on our HR operations!

Qualifications

• 3+ years of experience in HR operations or as an HR generalist.
• Strong knowledge of Indonesian labor law and HR compliance.

Responsibilities

• Assist with recruitment, onboarding, and employee documentation.
• Monitor attendance and support performance evaluations.

Skills

Organizational Skills

Communication Skills

HR Compliance Knowledge

Problem-Solving

Fluency in Bahasa Indonesia

Fluency in English

Education

Bachelor's Degree in HR

Bachelor's Degree in Psychology

Tools

HRIS Tools

Microsoft Office

Job description

Opportunities open 24/7 - Hiring all day, every day! | Recruiter at Synergy Pro

We’re seeking a proactive HR Supervisor to support our internal HR processes and manage HR services for our clients. The role involves handling daily HR activities, coordinating with internal teams, and addressing employee and client concerns.

Key Responsibilities

Internal HR:

• Assist with recruitment, onboarding, and employee documentation
• Monitor attendance, leave, and employee records
• Support performance evaluations and team coordination
• Enforce HR policies and ensure labor law compliance
• Respond to client HR concerns or feedback in collaboration with the HR Manager
• Resolve employee issues reported by clients (for outsourced teams)
• Maintain logs of complaints and follow-up actions
• Prepare reports or documentation as required by clients

Coordination & Reporting:

• Collaborate with legal, recruitment, and operations teams
• Ensure HR tasks meet deadlines and client expectations
• Prepare HR data and reports for management

Qualifications

• Bachelor’s degree in HR, Psychology, or related field
• At least 3 years of experience in HR operations or as an HR generalist
• Knowledge of Indonesian labor law and HR compliance
• Strong organizational and communication skills
• Ability to handle sensitive issues professionally and discreetly
• Proficiency with HRIS tools and Microsoft Office
• Fluent in Bahasa Indonesia and English (spoken & written)
• Willing to learn and adapt in a fast-paced, client-focused environment

Preferred Qualifications

• Experience in consulting or outsourcing companies
• Familiarity with client communication and complaint handling
• Knowledge of expat hiring processes or government permits
• HR certification or relevant training is advantageous