Store Head at Sangir Talaud (Tanjung Bunga, Makassar, Sulawesi Selatan)

BP Consulting Group (BrandPartner) - Strategic Business Consultant; Makassar; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Store Head to oversee operations and team management in a vibrant retail environment. This role involves ensuring the store's operational efficiency, maintaining high customer satisfaction, and leading a dedicated team. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for driving sales performance. Join a company that values career development and offers a competitive salary based on experience.

Benefits

Competitive Salary

Bonus based on Store Target Achievement

Career Development Opportunities

Qualifications

• Minimum 2 years of experience as a Store Head/Supervisor in retail.
• Understanding of store operations and stock management.

Responsibilities

• Open and close the store as per SOP, ensuring cleanliness.
• Conduct morning briefings and organize work schedules for the team.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Sales Monitoring

Stock Management

Education

D3/S1 in Management

D3/S1 in Business

Job description

Responsibilities

Operational Management

• Open and close the store in accordance with the SOP.
• Ensure the cleanliness and tidiness of the store before opening.
• Check stock availability on shelves and warehouses, and coordinate restocking.
• Ensure all operational equipment such as air conditioning, computers, printers, and cashier systems are functioning properly.
  
  

Team Management

• Conduct morning briefings to the team regarding daily tasks, promos, and other important information.
• Organize work schedules and ensure team discipline according to company rules.
• Provide direction and training to the store team to improve performance and customer service.
  
  

Sales and Customer Service

• Ensure products are neatly organized according to category and price tags are clearly visible.
• Maintain customer satisfaction by ensuring friendly and responsive service.
• Monitor sales performance and compile daily reports to management.
  
  

Security and SOP Compliance

• Ensure all store activities run according to SOPs and company policies.
• Supervise the cashier transaction process and prevent potential fraud or errors in recording sales.
• Maintain store and merchandise security from potential loss or damage.
  
  

Benefits

• Competitive salary based on experience and qualifications.
• Bonus based on store target achievement.
• Dynamic work environment and career development opportunities.
  
  

Requirements

• Minimum D3/S1 education in Management, Business, or related field.
• Minimum 2 years of experience as a Store Head/Supervisor in the retail industry.
• Understand store operations and have experience in managing stock items.
• Good leadership, communication, and problem-solving skills.
• Target-oriented and able to compile and analyze sales reports.
• Able to work in shift system and on holidays if needed.