The General Manager of Sales will oversee all sales functions, focusing on expanding the company's customer base, increasing revenue, and achieving sales targets within the logistics sector. This role requires a seasoned leader with a strategic vision for sales operations, strong business acumen, and an in-depth understanding of the logistics and transportation industry. As a General Manager of Sales, you will drive growth initiatives, build and lead a high-performing sales team, develop effective sales strategies, and foster strong relationships with key clients and industry stakeholders.
Key Responsibilities
- Sales Strategy & Planning
- Develop and implement comprehensive sales strategies and objectives aligned with the company's business goals.
- Identify new market opportunities and expansion areas to drive business growth and increase revenue.
- Forecast and set annual sales targets; monitor and report progress to executive leadership.
- Recruit, mentor, and manage a high-performing sales team, providing ongoing coaching, support, and performance feedback.
- Set clear performance expectations for the sales team and establish individual and team sales targets.
- Foster a collaborative, results-driven team culture focused on high standards of customer service.
- Business Development & Client Management
- Cultivate and maintain relationships with key clients, partners, and industry stakeholders.
- Identify client needs and develop solutions that enhance customer satisfaction and loyalty.
- Manage negotiations for key accounts, ensuring favorable terms and conditions.
- Performance Analysis & Reporting
- Analyze market trends, customer needs, and competitor activities to refine sales strategies.
- Monitor and report on sales performance metrics, and implement necessary adjustments to meet targets.
- Prepare and present sales reports, forecasts, and budget assessments to executive leadership.
- Collaboration & Cross-functional Coordination
- Work closely with other departments, including operations, marketing, finance, and customer service, to ensure cohesive service delivery.
- Collaborate on pricing strategies, marketing campaigns, and product development based on client and market feedback.
Requirements
- Education & Experience
- Bachelor's degree in Business, Marketing, Logistics, Supply Chain Management, or a related field; MBA or relevant advanced degree is a plus.
- Minimum of 8-10 years of sales experience within the logistics, transportation, or supply chain industry, with at least 5 years in a leadership or managerial role.
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
- Exceptional leadership skills, with experience in building and managing a high-performing sales team.
- Strong business development, negotiation, and relationship management skills.
- In-depth knowledge of the logistics and transportation industry, including familiarity with supply chain operations and industry regulations.
- Data-driven approach with strong analytical skills; experience with CRM software and sales performance metrics.
- Excellent communication and presentation skills, with the ability to influence senior stakeholders.
- Personal Attributes
- Strategic thinker with the ability to see the big picture and set long-term goals.
- High level of self-motivation and a results-oriented mindset.
- Ability to work effectively under pressure and handle multiple priorities.
- Collaborative and adaptable, with a proactive approach to problem-solving.