Key Account Manager

Encompass Corporation; Sungai Buluh; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to cultivate strong relationships with high-value clients in the beauty sector. This full-time role offers the opportunity to drive business growth through strategic account planning and execution. You will collaborate with senior stakeholders to enhance client satisfaction and optimize advertising efforts. If you have a proven track record in account management and a passion for the FMCG beauty industry, this position promises a rewarding environment with ample career development opportunities.

Benefits

Career Development

Ongoing Training

Team-Building Activities

Social Events

Qualifications

• 5+ years of experience in account management within the FMCG beauty industry.
• Proven track record in building relationships with senior clients.

Responsibilities

• Lead account functions to achieve sales and market share objectives.
• Monitor competitors' activities and develop tactical plans.

Skills

Account Management

Client Relationship Management

Communication Skills

Negotiation Skills

Problem-Solving

Education

Degree in Sales Management

Degree in Marketing

Degree in Commerce

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

About the role

As a Key Account Manager at EnCompass Sdn Bhd, you will play a pivotal role in managing and developing relationships with the company's most strategic and high-value clients. This full-time position is based in Sungai Buloh, Selangor, and involves working closely with senior stakeholders to drive business growth and ensure exceptional client satisfaction.

What you'll be doing

1. Lead the development of the overall functions of assigned accounts to achieve company objectives in sales, market share, and financial targets through effective account planning and resource deployment.
2. Spearhead the creation and execution of annual account plans to support sales, market share, and profitability goals.
3. Review sales performance and promotion effectiveness regularly, identifying opportunities to improve the 4P’s for the account.
4. Monitor and analyze competitors’ activities to develop tactical plans for specific accounts.
5. Manage advertising and promotion expenses within budget, optimizing resources for maximum productivity, and advise management on strategic actions.
6. Improve in-store standards such as merchandising, POSM, ranging, and assortment to ensure best-in-class trade execution, working with the sales team to ensure compliance and effectiveness.
7. Manage inventory levels to ensure they are within acceptable standards and develop sell-out activities to reduce stock holding days.
8. Analyze trading terms annually and recommend actions to enhance terms productivity.
9. Execute promotional campaigns effectively within set timeframes, coordinating closely with field teams to track planogram and display compliance.
10. Provide regular updates on account performance regarding stock levels, replenishments, promotions, and issues.
11. Perform any other duties as assigned by the company.

What we're looking for

• Minimum 5 years of proven experience in account management or key account management within the FMCG beauty/personal care industry.
• Successful track record in building and maintaining long-term relationships with senior clients.
• Excellent communication, negotiation, and influencing skills to engage stakeholders at all levels.
• Strong problem-solving and decision-making skills with a commercial mindset.
• Proficiency in Microsoft Excel and PowerPoint.
• Degree in Sales Management, Marketing, Commerce, or equivalent.

What we offer

At EnCompass Sdn Bhd, we are committed to providing a rewarding work environment with competitive salary, benefits, and growth opportunities including:

• Career development and ongoing training
• Team-building activities and social events

If you are a dynamic and driven Key Account Manager eager to make a meaningful impact, we encourage you to apply now.