General Manager

TLab; Banguntapan; On-site; USD 15,000 - 25,000; Full time

Job summary

A leading company in the hospitality sector is seeking a General Manager to oversee operations, enhance guest satisfaction, and drive profitability. The ideal candidate will have a strong background in hotel management, excellent leadership skills, and a strategic mindset to improve operations and market presence.

Qualifications

• Minimum 2 years as General Manager or 5 years as Manager in hospitality.
• Deep understanding of hotel operations and budget management.

Responsibilities

• Oversee all operations including Front Office, Housekeeping, and F&B.
• Manage operational budgets and ensure effective cost control.
• Develop strategies to improve hotel operations and expand market.

Skills

Leadership

Communication

Team Management

Education

Bachelor's degree in Hotel Management

Bachelor's degree in Tourism

Job description

Job Description

• Oversee all operations, namely Front Office, Housekeeping, F&B/café, Sales & Marketing, and Maintenance.
• Lead and manage staff, provide training, motivation, and ensure the team works according to established standards.
• Manage operational budgets, ensure effective cost control, and maximize profitability.
• Maintain guest satisfaction by ensuring that the services provided meet or exceed guest expectations.
• Work closely with the Sales & Marketing team to increase hotel occupancy, café revenue, and explore new market opportunities.
• Prepare periodic hotel performance reports and present the results to the owner.
• Develop and implement strategies to improve hotel operations and expand the market.
  
  

Requirements

• Minimum education of Bachelor's degree in Hotel Management, Tourism, or related field.
• Minimum 2 years experience as General Manager / 5 years as Manager in the hospitality industry.
• Deep understanding of hotel operations, budget management, and customer service.
• Excellent leadership and team management skills.
• Strong communication skills and able to work well in multicultural teams.
• Able to make strategic and result-oriented business decisions.