Senior Social Intelligence Executive (Analytics)

GroupM; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a Senior Executive in Social Analytics to join their dynamic Social Team. This role is pivotal in contributing to impactful projects for the Global YouTube Social Crisis Team, focusing on crisis monitoring and insightful reporting. The ideal candidate will have a strong background in social intelligence, a keen understanding of social media platforms, and proficiency with various social listening tools. This position offers a unique opportunity to collaborate with global teams and drive high-quality insights that influence strategic decisions. If you are passionate about social media and analytics, this role is perfect for you.

Qualifications

• 1-3 years of experience in social intelligence or primary research.
• Strong understanding of social media platforms and strategies.

Responsibilities

• Collaborate with global teams and manage workflow to meet deadlines.
• Provide actionable insights through detailed analytics and reporting.

Skills

Social Intelligence

Bilingual (English and Bahasa Indonesian)

Social Media Understanding

Data Analysis

Critical Thinking

Presentation Skills

Education

Bachelor's Degree

Tools

Brandwatch

Talkwalker

Netbase

Microsoft Excel

Google Sheets

PowerPoint

Google Slides

Job description

EssenceMediacomu2019s Social Team is looking for a passionate, curious, and detail-oriented professional to join us as a Senior Executive in Social Analytics. This is an exciting opportunity for a driven individual to contribute to high-impact work for our Global YouTube Social Crisis Team. The role will focus on crisis monitoring and reporting, delivering fast-turnaround, comprehensive insights for high-visibility initiatives. To maintain alignment with global teams and ensure seamless reporting, this position requires working business hours (8:00 AM to 5:00 PM) in your local time zone on a weekly schedule of one of the following:

• Standard Shift: Wednesday through Friday
• Weekend Shift: Thursday through Monday

Duties and Responsibilities:

• Work alongside and collaborate with client and internal teams globally
• Manage workflow and prioritize assignments to ensure deadlines and client expectations are being met
• Take a ‘no stone unturned’ approach to analytics with acute attention to detail in the reporting to ensure insights are actionable and outputs are high quality
• Collaborate with other Analysts and the Intelligence Lead to contribute to the framework, methodology, and KPIs for social analysts to evolve social intelligence reports
• Support client relationships on scoped accounts
• Contribute to the assessment of social intelligence technologies to ensure the agency subscribes to best-in-class suppliers
• Support the agency’s new business activities
• Support the agency’s internal research initiatives, POVs, white papers, and thought leadership

Qualifications and Experience:

• 1 - 3 years of social intelligence or primary research experience
• Bilingual in English and Bahasa Indonesian
• Strong understanding of the social media space and primary platforms (Instagram, TikTok, Facebook, Twitter, YouTube, etc.)
• Proficiency working with social listening tools (e.g., Brandwatch, Talkwalker, Netbase, etc.) with a “tool agnostic” mentality that can learn new tools quickly
• Conversant with current and evolving social media strategies, measurement tools, technologies, and industry benchmarks
• Ability to use Microsoft Excel, Google Sheets, PowerPoint, and Google Slides to manipulate data and tell compelling stories
• Ability to sift through data efficiently to identify actionable insights and recommendations
• Ability to apply insights from other brands’ case studies to our clients to identify opportunities
• Critical thinking and problem-solving skills
• Excellent written, verbal, and presentation skills
• Curious, passionate, energetic, and nimble
• Prior public relations agency experience is a plus