Corporate & Retail Funding Dept. Head

Amar Bank; Daerah Khusus Ibukota Jakarta; On-site; IDR 50,000,000 - 100,000,000; Full time

Job summary

Join a forward-thinking digital bank that is redefining the banking experience in Indonesia. This innovative firm is on a mission to create impactful financial solutions and is looking for dynamic individuals to help expand its customer base. You'll be part of a vibrant startup culture that encourages growth and creativity while delivering exceptional service. If you thrive in a fast-paced environment and are eager to make a difference, this is your chance to contribute to a company that values ambition and innovation. Embrace the opportunity to grow your career while making a positive impact on people's lives.

Qualifications

• Bachelor's or Master's Degree in Finance, Banking, or related fields required.
• Strong experience in fundraising and customer loyalty building.

Responsibilities

• Find new customer prospects and maintain existing relationships.
• Handle customer complaints and provide excellent service.
• Conduct visits and communicate with customers to increase loyalty.

Skills

Customer Relationship Management

Fundraising

Leadership

Interpersonal Skills

Time Management

Education

Bachelor's Degree in Finance

Master's Degree in Business Studies

Job description

Who are we?

Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock Exchange.

How did we manage to do that?

We are changing people’s perception of a bank. We believe we are the innovators who combine customer focus principles with creating technology-based impact. We incorporate freedom and flexibility as part of our startup working culture DNA to encourage innovation in creating better financial solutions for the banking industry. We think of ourselves as, ‘A technology company with a banking license’. For this reason, we ‘Act like a FinTech, and think like a Bank.’

How did it all start?

Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the bank was acquired by Tolaram Group and transformed to PT Bank Amar Indonesia (Amar Bank) in 2014. It has then undergone a significant digital transformation to become one of the country's forerunning fintech institutions through its award-winning digital lending platform, Tunaiku.

Our philosophy, mission, and vision

Technology must impact lives, must improve lives. We exist to provide banking to those who ‘need’ and not only to those who ‘want’. Services when provided to those who need at the time of their need brings smiles. Our vision is to bring 200 million smiles.

More about the bank with startup culture environment

Consisting of 1000+ people, you will meet people who love to grow, dream big, and actually have fun at the workplace! We provide a great working environment that pushes people to grow outside their comfort zone. People with high drive and ambition find us a very attractive place to work as their career growth matches their own drive and not any staid policies. Thus we hold the honor of being awarded “Best Place to Work in Indonesia”.

Recently Amar Bank was awarded as Inspirational Brand from APEA (Asia Pacific Enterprise Awards) 2022. Of course, our innovation won't stop here. So if you would love to be a part of it, have a growth mindset, and are constantly hungry for challenges, we invite you to join us in our journey to ‘Impact Lives’.

Join us today and create #unlimitedinnovations!

Job Description

• Finding new customer prospects and maintaining existing customers, ensuring that they are informed about the bank's services/products.
• Conducting visits, building relationships, and communicating with customers to increase loyalty and foster mutually beneficial relationships by offering bank products and services that match the customer's needs.
• Proactively pursuing self-development to meet competency requirements relevant to the job.
• Handling customer complaints and resolving customer issues, as well as providing excellent service to customers.
• Performing special assignments as required and/or as directed by superiors.

Requirements

• Candidate must possess at least a Bachelor's or Master's Degree in Finance, Accountancy, Banking, Business Studies, Administration, Management, Marketing, or any related field.
• Comprehensive knowledge and strong experience in fundraising within the banking industry.
• Proven experience in building customer loyalty.
• Possesses and can develop a personal customer network.
• Strong leadership and organizational skills.
• Excellent interpersonal and time management skills.