Account Support

Valdo Inc; Padang; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking an Account Support professional to strengthen partnerships in transportation and food delivery. This role emphasizes ensuring partner satisfaction and fostering long-term collaborations. You'll be responsible for maintaining communication with partners, resolving issues, and identifying growth opportunities. If you are passionate about the food and beverage industry and enjoy working in a dynamic environment, this position offers a chance to make a significant impact.

Qualifications

• Fluent in Indonesian with proper sentence structure.
• Skilled in basic mathematics.

Responsibilities

• Maintain regular communication with partner drivers, merchants, and clients.
• Resolve issues and support partner needs.

Skills

Fluent in Indonesian

Basic Mathematics

Proficient in Google Workspace

Tools

Google Workspace

Job description

Join our team as an Account Support and help build strong relationships with partners across transportation, food delivery, and more. This role focuses on ensuring partner satisfaction, supporting long-term collaborations, and driving business growth.

Responsibilities:

- Maintain regular communication with partner drivers, merchants, and clients

- Resolve issues and support partner needs

- Identify new opportunities to grow partner businesses

- Collaborate with internal teams to improve services based on partner feedback

- Promote loyalty and long-term engagement

Requirement:

- Fluent in Indonesian with proper sentence structure

- Skilled in basic mathematics

- Proficient in Google Workspace tools

- Owns a personal vehicle

Bonus Points:

- Experience in field sales, banking, financial institutions, or delivery platforms

- Basic understanding of English

- Passionate about the F&B industry