About the job Central SAP SD resource Manager
Responsibilities
- Facilitate the implementation and support of SAP SD.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
- Facilitate workshops to collect business requirements.
- Map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- Design, customize, configure, and test SD.
- Identify gaps, issues, and work-around solutions.
- Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
- Handle changes or emergency transports as needed for high-priority issues.
- Document functional designs, test cases, and results.
- Proactively identify and propose business process and/or system enhancements.
- Provide consulting services on both new implementations and existing support projects.
- Act as a liaison between the business functions and the technical team.
- Provide ad-hoc training and user support as required.
- Work self-directed and independently; may act as subject matter mentor to more junior members.
- Ability to design and solve for user issues.
- Ability to manage multiple threads with different users.
- Experience with FMCGs is an added advantage.
Key Skills
- Fluency in English & Bahasa Indonesia.
- Hands-on experience on SD-LE business process configurations.
- Must have exposure to different sales processes of the entire OTC cycle like Credit/Debit Memo Processing, Consignment Sales, Return Sales, 3rd party sales, Intercompany sales, Stock Transfer Orders, Indonesia Taxation process including Faktur Pajak generation.
- Should have worked with Indonesian/International clients.
- Requires the candidate to work as per Indonesian work timings (shifts).
- Experience in Integration with MM, PP, FICO modules, interfaces with legacy systems and ALE/IDOC.
- Should have technical awareness about development activities i.e. FS preparation, debugging knowledge, User Exits, Enhancements, LSMW, BDC applications, BAPIs, BADI development, background jobs.
- Good understanding of ITIL processes with Incident Management, Service Requests, Change management & Problem management.
- Should have good knowledge in S/4HANA.
- Should have a good knowledge of advanced topics in the SD module like aATP, Settlement management, FSCM credit management.
- Have good knowledge of other modules like SAP TM, SAP EWM, WM.