Officer Universal Banker

HSBC; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor/Officer Universal Banker to join their dynamic team. This role involves delivering exceptional customer service, identifying banking needs, and assisting in the management of the sales environment. With a commitment to professional development and a diverse workplace, this opportunity allows you to grow your career while making a meaningful impact on customers' financial futures. If you are driven, self-motivated, and passionate about banking, this could be the perfect role for you.

Qualifications

• Minimum 3 years experience in banking operations.
• Fluency in English is required.

Responsibilities

• Answer customer product enquiries and provide service maintenance.
• Deliver best in class professional customer service.

Skills

Interpersonal Skills

Communication Skills

Self-motivation

Customer Service

Job description

Some careers shine brighter than others.

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Wealth and Personal Banking, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of Supervisor/Officer Universal Banker.

Responsibilities:

• Answer customer product enquiries and service in maintenance.
• Deliver best in class professional customer service with excellence and efficiencies.
• Identify potential customers banking needs and refer to appropriate branch staff to provide banking solutions.
• Assist line manager to effectively manage the sales and service environment in branch.

Qualifications:

• Minimum 3 years experience in banking Operational.
• Good interpersonal and communication skills.
• Highly driven and self-motivated approach, with the determination and ambition to succeed in a dynamic environment.
• Fluency in English.
• This position will be placement at Jakarta, Balikpapan and Makassar.

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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