Relationship Officer (Mandarin Speaker)

Talent Insider; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An exciting opportunity awaits as a Relationship Officer at a prominent real estate firm in Indonesia. This role is perfect for a Mandarin speaker who excels in client relationship management and has a knack for providing exceptional service. You'll be the key point of contact for clients, ensuring their needs are met and building lasting relationships. The position offers a dynamic work environment where you can showcase your skills in problem-solving and service orientation. Join a forward-thinking company that values your contributions and provides a platform for professional growth and development.

Qualifications

• Bachelor's degree in relevant fields is required.
• Proficiency in Mandarin is essential for client communication.

Responsibilities

• Develop and maintain long-term client relationships.
• Serve as the main contact for client inquiries and concerns.
• Research and book travel-related services for clients.

Skills

Mandarin proficiency

Client relationship management

Service orientation

Problem-solving

Understanding of hotel reservations

Education

Bachelor's degree in business administration

Bachelor's degree in marketing

Bachelor's degree in finance

Job description

About the job Relationship Officer (Mandarin Speaker)

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

Our client is a prominent real estate and property development company in Indonesia, known for its extensive portfolio of residential, commercial, and mixed-use developments.

1. Develop and nurture long-term relationships with clients/investors to ensure satisfaction and loyalty. Regularly engage with clients to understand their needs and provide appropriate solutions or assistance.
2. Assist clients/investors with their needs and concerns, providing appropriate solutions or recommendations.
3. Serve as the main point of contact for client inquiries, requests, and complaints, ensuring timely resolution and follow-up.
4. Respond promptly to client inquiries via phone, email, or in-person meetings.
5. Research and book transportation, accommodations, and other travel-related services for business trips or personal vacations.

Job Requirements:

1. Bachelor's degree in business administration, marketing, finance, or a related field is typically required.
2. Proficiency in Mandarin is a must.
3. Tolerance to alcohol.
4. Ability to provide good service in a professional manner to investors/owners.
5. Understanding of hotel reservation processes and entertainment venues such as karaoke, golf, restaurants, etc.
6. Willingness to work flexible hours and overtime as needed.